Why This Role Stands Out
This on-site Desktop Support Technician role at INSPYR Solutions offers a fantastic opportunity to deepen your technical expertise in hardware, software, networking, and cybersecurity within a reputable company. You'll thrive here if you enjoy problem-solving and have a solid foundation in troubleshooting Windows 11, M365, and network connectivity, making this an excellent step to further your career growth. Don't miss out on this chance to contribute your skills and expand your experience.
Quick Overview
Seniority
Mid Senior
Work mode
On Site
Location
Vienna, VA, United States
Posted
5 days ago
MFADNS
Job Description
Desktop Support Technician- Level 1
Fully onsite, 5 days a week in Vienna Virginia
Technical Knowledge/Skills:
- Ability to diagnose and resolve hardware and software issues for end users
- Basic networking knowledge (IP, DNS)
- Basic cybersecurity knowledge (MFA, phishing)
- Ticketing system experience (ServiceNow)
- Experience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints
- Experience with troubleshooting issues on Microsoft Windows 11 operating systems
- Experience with Microsoft M365 productivity software (including, but not limited to: Outlook, OneDrive, and Teams)
- CompTIA A+ Certification
- Microsoft 365 Certified: Fundamentals Certification
- Experience using ConnectWise Remote Support Software
- Experience using CyberArk Workforce Password Management Software
- Experience troubleshooting Citrix VDIs
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