Beam Patrol Officer, Public Safety

We’re Beam Living, a multi-family residential property management company that elevates, oversees, and supports communities throughout New York City. A Blackstone-owned portfolio company, our goal is to create fulfilling places to work, live and grow. We believe in leaving people and places better than we found them, which is why the communities we own and operate are some of the most exciting, vibrant, and iconic in New York City.

As for our team? We are a group of passionate people who believe in making every day better than
yesterday. It’s who we are. We put people first because we know that’s how you create incredible
communities. We value relationships and know how to balance work with life, but we are also relentless in our pursuit of doing things for the better.

We’re on a mission to make city life happier – want to join us? Since you got this far, we’re assuming the answer is, “absolutely.” So, here’s what you can expect:

As a Patrol Officer on the Public Safety team, you’ll help create a sense of security in the place our
residents call home.
 
As a member on our team, you should be:

• A passionate person who believes in helping others win by providing the resources and development necessary to grow.
• An open-minded communicator who establishes clear, direct expectations for team members and provides an avenue for feedback that allows people to improve every day.
• An empathetic operator who has an unwavering commitment to excellence and will persistently pursue the team’s objectives.
• Authentic. Bring your best self to work, let’s do something amazing.
• Flexible knowing and expecting that things change and that’s what makes our business stronger.

What you will do:

• Be an ambassador of the property by remaining visible and accessible to residents to answer their questions and be generally helpful while always representing our cultural responsibilities.
• Ensure the adherence of our Good Neighbor policy by all residents by addressing those who violate the policy in a calm and respectful manner.
• Respond to noise complaints that are unreasonable and sustained and/or occur within the established quiet hours.
• Be a first responder to incidents that occur on property while liaising with local law enforcement and assisting as needed.
• Patrol priority areas designated by the day's post, ensuring all check points are covered while remaining visible throughout the patrol.
• Report all interactions and incidents to the Command Center to be documented in the call log.
• Assist residents with lockouts or other general matters; doing so with professionalism and a focus on customer service.
• Responsible for understanding and practicing the policies within the Public Safety Procedural Guide and the Public Safety Plan.
• Maintain confidentiality around confidential workplace information relative to residents, employees and business practices.
• Maintain a high-level professional appearance projecting the appropriate image of yourself and the organization.

What you should have:

• 0-3 years of experience within security industry or law enforcement.
• A strong desire to make a positive impact on the lives of others
• A belief that doing the right thing is the only option, no matter how difficult it might be
• Fanatical discipline and relentless desire to do what needs to be done
• A willingness to respond to emergency situations no matter the time of day
• A love for doing what others won’t and solving very difficult problems
• A desire to grow and take on ever increasing responsibility
• A valid Driver's License
• A valid New York State security license
• Doing any, or all of that, in a multi-family environment would be good too.

All your information will be kept confidential according to EEO guidelines.

Beam Living believes that diversity, equity, and inclusion among our teammates is critical to our success as a company. However, it is not enough to just BE diverse, diversity must be embraced! We want you to feel comfortable bringing your best self to work, which is why Beam Celebrates how diversity contributes to a welcoming inclusive
environment where everyone belongs.

To further our commitment to fostering an environment that welcomes and embraces diversity, all employment decisions at Beam Living are based on individual qualifications, business needs and job requirements without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy, genetic information, marital status, amnesty, or status as a covered veteran or any other status protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.