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Guest Relations Officer (m/f/d)

Goodtime International EntertainmentBerlin, Berlin🇩🇪GermanyPosted 24 Jan 2026

Why This Role Stands Out

This role offers a fantastic opportunity to hone your interpersonal skills and create unforgettable guest experiences in a vibrant international resort setting. If you thrive on direct guest interaction and possess a passion for hospitality, you'll excel in this position. Apply today to immerse yourself in a rewarding career where guest satisfaction is paramount.

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
Berlin, Berlin, Germany
Posted
7 months ago
Hotel Management

Job Description

🤝 GUEST RELATIONS OFFICER (m/f/d)

Create memorable guest experiences in sunny Greece

🌍 About the role

As a Guest Relations Officer, your main focus is the guest experience.

You are there to support, guide and connect with guests throughout their stay and make sure they feel welcome, informed and well taken care of.

This role is ideal for people who enjoy communication, responsibility and working closely with guests in an international resort environment.

💬 What you’ll do

  • Be the main contact person for guests during their stay
  • Welcome guests and support them with questions, requests and feedback
  • Help resolve issues in a friendly and professional way
  • Communicate closely with reception, entertainment and hotel management
  • Support guest satisfaction and overall holiday experience

You’ll build real connections with guests and play an important role in how they remember their stay.

⏰ Good to know

  • Seasonal position
  • Full-time role (5–6 working days per week)
  • Living and working on-site
  • EU passport required

🚀 Ready to join?

If you enjoy creating positive experiences for others and want to work in a sunny, international environment, we’d love to hear from you.

👉 Apply now and become part of our Guest Relations team.

(If you prefer a more administrative role, you may also find Receptionist positions on our career page.)

🙋 Who we’re looking for

  • You already have experience in hospitality, guest relations or customer service
  • You enjoy working with people and handling different situations
  • You speak English confidently
  • German and/or French skills are a big advantage
  • You are empathetic, reliable and solution-oriented

This role suits you if you like people-focused work, communication and being part of an international team.

🏡 What we offer

  • Accommodation provided
  • Meals included
  • Seasonal EU contract & insurance
  • International working environment
  • Support before and during your season
  • Living and working on-site allows you to fully focus on your role and the experience.

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