Procurement Delivery Manager

Purpose

As Procurement Delivery Manager, you will be accountable for overseeing and managing delivery risk for all suppliers and commodities, to enable and unlock both on time delivery to customer (programme) milestones and operational flow. This is achieved by administering processes through management of Procurement Project Specialists, aligned by cell and programme, to manage supplier delivery of materials and services to support ACS UK requirements, for both a thriving OEM NPI environment and Aftermarket Spares.

Within OEM (NPI) and Aftermarket (Spares) there are varied operating environments within cells and value-streams, as well as differing customer agreements and supply-chain designs (eg. Free-issue), therefore creating diverse challenges and complexities for coordinating and managing credible supplier delivery plans. As a result, leading the Procurement Project Specialists in cross-functional collaboration will be crucial to fully enable effective Procurement processes, underpinned through a robust support and governance structure, including attendance at production cell daily stand-ups and regular customer (programme) reviews.

Managing suppliers on their delivery and quality performance will be key, and will also be a critical input for supporting commodity strategic plans. In addition, building strong relationships with commodity buying is essential, to ensure any risk is managed in upstream Procurement processes, ie. Sourcing. The role will also support and input into various continuous improvement initiatives, aimed at enhancing cross-functional collaboration and / or functional capacity, through removing waste and increasing efficiency in key functional processes.

Key Responsibilities

Leadership

• Lead Procurement Project Specialists responsible for coordinating and managing credible supplier delivery plans, in line with ACS UK requirements for both OEM and Aftermarket
• Manage team resource appropriately, ensuring organizational efficiency, balanced load and capacity of professionals and appropriate alignment of operational cells and programmes
• Ensure continuous development of Procurement Project Specialists through coaching, mentoring, training and performance management activities

Procurement

• Deploy and implement effective methods, processes and governance for coordinating credible supplier delivery plans and managing delivery and quality risk, which otherwise might impact operational flow and / or attainment of customer (programme) delivery milestones
• Support and input into production cell stand-ups (operational flow) and programme reviews (programme milestones attainment)

Collaborate cross-functionally with internal stakeholders to mitigate delivery risks and resolve wide-ranging and varied delivery issues / process blockers (technical, design, quality, engineering and customer free-issue)

Act as a key point of contact for delivery related queries, and escalate delivery and quality performance risks and / or issues at daily functional meetings

Own and balance supplier performance for delivery and quality

Integrate and lead material free-issue, managing and escalating risk as necessary, collaborating between Programmes, Goods-Receipt and Procurement

Support and contribute to supplier audits, in collaboration with the Procurement Manager

Build and maintain effective supplier relationships, fostering collaboration and trust

• Collaborate with Finance where necessary to resolve supplier invoicing queries

Manage materials replenishment as required, after initiation of SNCR (Supplier Non-Conformance) tasks with suppliers (via Commodity Buyers)

Support change requests (once raised by Commodity Buyers), through collaboration with Planning, Design and other key internal stakeholders

Liaise and oversee as necessary any Logistics activity to support standard, special and / or expedited transport requirements

Drive team compliance to key transactional activities for suppliers, such as order book management, to confirm supplier delivery due dates are represented in the MRP system

Other

Input delivery and quality performance, and supplier insights, into creation of commodity strategic plans as necessary

Contribute and input into functional continuous improvement initiatives and projects, to enhance efficiency and / or functional capacity

Support and input (as necessary) supplier delivery and quality performance for commercial bids for both OEM and AFM (Spares)

Support input into (and participate as necessary) in budgeting, business planning and monthly business reviews

Comply with policies, processes and trade compliance requirements

Key Performance Measures

• Supplier OTIF to MRP Date (%)
• P/O lines in arrears to MRP (and depth) OEM and Spares (ex. F/I, G-I and >3 days)
• P/O due date > MRP Date requirement (P/O lines)
• P/O due dates in the past (P/O Lines)
• Goods In Quarantine TRT
• Goods in Quarantine Open Issues (Qty)
• Open Works Order P/O shortages Purchased and F/I
• P/O line changes > 7 days pushout (qty)
• Courier Expedite Spend (£) vs Budget
• Supplier Quality % (GRNs vs SNCRs)
• Supplier Audit Adherence % to Plan

Knowledge, Education, Skills and Experience

Knowledge:

• Resource management and Procurement organisational design
• Commodity procurement, ideally aligned to similar ACS UK specifications / commodities

Operating within the Engineering / Manufacturing sector, particularly in OEM, Aftermarket and NPI environments

Knowledge of Supplier Relationship Management (SRM)

• Strong working knowledge of Procurement principles

Knowledge of end-to-end Supply Chain concepts (demand and supply planning)

Understanding of operating within MRP / ERP systems

Sound knowledge of Microsoft Excel, Power BI and Microsoft Project

Education

Educated to degree level although experience and / or vocational qualifications are also valued

CIPS qualification / Advanced Practitioner or equivalent is encouraged

Ability to demonstrate continuous personal development

Skills and competencies required

Skilled at leading high performing teams, fostering team collaboration and creating a shared vision

• Leader and influencer of change (processes, projects, procedures)

Adept at maintaining business relationships and collaborating confidently with internal and external stakeholders, even in geographically dispersed teams

• Professional-level communication (verbal, written, listening) with the ability to distil information, facts and data clearly and concisely, at all levels and across all functions
• Flexible attitude and resilience, and the ability to work proactively with a solutions focussed work ethic in a high pressure, fast paced and rapidly changing environment
• Demonstrates exceptional customer service to both internal and external customers, with advanced stakeholder management techniques

Skilled at proactively identifying and evaluating risks and issues, and problem solving with creative and innovative thinking, in complex and ambiguous situations

• Intermediate to advanced technology skills (ERP, PowerBI, Microsoft Office)

Attentive to detail and comfortable with analysing, interpreting and summarising information, and able to concisely deliver reports and presentations to internal and external stakeholders

• Strong initiative and commitment to accomplishing work and achieving results / deadlines
• Self-motivated and actively participates in professional development and training opportunities

High degree of integrity, as data confidentiality is paramount

The ability to influence decision making at all levels, and across all functions

• Offers new ideas and creative suggestions for continuous improvement

Professional experience

• Demonstrated experience in Procurement principles (>7 years)
• Demonstrated experience (>5 years) in a fast-paced manufacturing environment Aerospace or highly regulated industry is preferred
• Experience of Procuring for an NPI / build to specification production environment is preferred
• Demonstrated experience in managing multiple supplier accounts (>5 years)
• Experience of managing and leading >5 direct reports, preferably in Procurement

Experience in Global Supplier Relationship Management (SRM) and risk management

• Sound understanding of end-to-end supply-chain planning and MRP systems

Key Relationships & Interaction (Optional)

Internal Relationships & Interactions:

Confident working with all key stakeholders and across functions, including Design, Engineering, Quality, Operations, etc.

External Relationships & Interactions:

Confident working with external suppliers of all sizes and in all geographies

Other material requirements, such as working arrangements, travel requirements, [optional]

Travel as and when required