Learning Quality Assurance Specialist

Description:
Hybrid 3 days onsite in Richmond, VA
Our client seeks a Learning Quality Assurance Specialist to validate eLearning courses and digital assets within the LMS for an enterprise HR learning experience design team. The specialist will execute functional and content QA, stress-test SCORM/xAPI courses, and provide clear, actionable feedback to ensure usability, accessibility, and accurate tracking. This pilot role will support designers and stakeholders by delivering timely and thorough quality checks with an expected 48-hour turnaround.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $30.00 to $35.00/hr. w2
Responsibilities:

• Execute comprehensive functional and content QA checklists for new learning products.
• Stress-test courses within the LMS to uncover edge cases, navigation defects, scoring errors, and tracking issues.
• Document defects with clear, reproducible steps and provide actionable remediation guidance.
• Validate SCORM/xAPI reporting, bookmarking, completion, and scoring logic.
• Review digital assets and supplementary materials for technical integrity and editorial quality.
• Partner with designers and stakeholders to prioritize fixes and validate resolutions.
• Adhere to a baseline turnaround of approximately 48 hours per QA cycle.

Experience Requirements:

• At least 2 years of experience in Quality Assurance, Copy Editing, or Instructional Design.
• At least 1 year testing and troubleshooting SCORM/xAPI eLearnings within an LMS.
• At least 1 year working with Articulate 360 tools, including Storyline and Rise.
• 3+ years of QA for digital learning experiences preferred.
• Experience using structured QA checklists for functional and content reviews.
• Experience reviewing ILT decks, facilitator guides, and video content.
• Familiarity with accessibility testing for eLearning, including screen readers and keyboard navigation.
• Understanding of course authoring workflows to support troubleshooting.

Education Requirements:

• High School Diploma, GED, or equivalent certification.

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
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About Eliassen Group:
Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.
Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.
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