Quick overview
SeniorityMid Senior
Employment typePart Time
Work modeOn Site
LocationFlorence, United States
Arbitration
Job description
- Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
- Greets members, guests, and staff with exemplary service, a smile and empathy.
- Provides quality instruction based on the guidelines set by the Red Cross, the Aquatic Director, and McLeod Health and Fitness Center.
- Instructs swimming program by identifying learning objectives, presenting instructional methodologies, and providing appropriate feedback and stimulation for continues learning.
- Provides the appropriate instruction for the class being offered.
- Evaluates participant's progress by assessing degree of improvement.
- Assists participant in determining course of action to continue to improve swimming skills and level of health and fitness.
- Act in a professional manner at all times.
- Ensures member retention in aquatic programs by maintaining a high standard of customer service and quality instruction.
- Accurately instructs participants on safe and proper form; makes corrections professionally and provides feedback
- Maintains thorough, accurate, and current attendance records.
- Is knowledgeable of MHFC programs and promotes them whenever appropriate.
- Maintains a professional image by following dress code at all times.
- Acts in a professional manner with members guests, and staff at all times.
- Exhibits good listening skills when member or staff issues arise, and problem solves professionally. Defers to Aquatic Coordinator if issues need further arbitration.
- Maintains a neat, clean, and orderly exercise environment. Returns all equipment to proper storage area.
- Brings Aquatic Coordinator any questions regarding clients' special needs or desires.
- Uses appropriate resources to refer when needed. Does not offer advice outside area of own expertise.
- Is able and willing to teach all levels.
- Is a role model of good health.
- Ensures all policies and procedures of the department and the Center are being followed by members, guests and self.
- Attends CPR and First Aid practice sessions.
- Attends and actively participates in staff training as scheduled.
- Supervises each participant for safety during all phases of the class
- Reports all incidences or injuries using the proper forms and submits to the Manager On Duty.
- Attends and actively participates in staff meetings as scheduled.
Work Schedule: PRN, as needed
Qualifications /Training:
- Not applicable
Licenses/Certifications/Registrations/Education:
- Minimum of High School Diploma/GED from an accredited school preferred
- Lifeguard Certification required within 1st 30 days of hire.
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