Quick Overview
Job Description
Position: Phlebotomist III – Floater
Location: FL_W2F_4884 Davis Blvd, Naples FL 34104
Shift: Monday - Friday - 5am-4pm with rotational Saturdays 6am-1130am
Floaters travel in between multiple sites and are expected to be on time at whatever site they are covering for that day. They must also have a clean driving record. Floaters are able to submit mileage for expense reimbursement.Job Details
The Phlebotomist III – Float represents the face of the company to patients, providing a professional and reassuring experience while performing blood collections and preparing specimens for laboratory testing.
The Phlebotomist III – Float is responsible for:
- Drawing quality blood samples from patients safely, accurately, and efficiently.
- Preparing and handling specimens according to established practices and procedures.
- Creating an atmosphere of trust and confidence while explaining procedures to patients.
- Providing coverage across multiple locations and roles, based on business needs.
- Supporting Patient Service Centers, Mobile, Long-Term Care, and In-Office Phlebotomy operations.
- Ensuring daily activities are completed accurately and on time.
- Demonstrating leadership, process excellence, confidentiality, and attention to detail.
- Working in doctor's offices, patient service centers, house-call environments, long-term care facilities, or other locations as required.
- Stepping in as a lead and directing the daily activities of one or more Patient Service Representatives (PSRs).
- Acting as a coach, mentor, instructor, and resource for new employees.
- Supporting effective onboarding for new employees and clients.
- Serving as a point of contact for on-site staff and providing regular feedback to the group lead or supervisor.
- Supporting high-complexity and high-volume practices that require advanced phlebotomy and customer-service skills.
- Communicating effectively with patients and collaborating with departments including Sales, Laboratory Testing Services, IT, Billing, and Logistics.
- Managing multiple priorities in a high-volume environment while maintaining accuracy and quality.
Required Education
- High school diploma or equivalent
- Medical training such as Medical Assistant or Paramedic training preferred
- Phlebotomy certification preferred; required in California, Nevada, and Washington
Required Work Experience
1-3 years phlebotomy experience REQUIRED, inclusive of pediatric, geriatric and capillary collections.2 years in a Patient Service Center environment preferred.
Customer service in a retail or service environment STRONGLY preferred.
Keyboard/data entry experience.
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