Why This Role Stands Out
Leverage your Salesforce and AWS Connect expertise to build innovative, integrated customer engagement solutions in this fully remote role, offering significant opportunities for technical growth and impact. If you thrive on solving complex challenges and designing seamless user experiences, this position is an excellent next step in your career. Apply today to contribute to cutting-edge technology and further develop your skills.
Quick Overview
Seniority
Mid Senior
Work mode
Remote
Location
United States
Posted
2 days ago
DynamoDBSOAPAWSREST
Job Description
Position : Salesforce Developer – AWS Connect
Location : Remote EST
Duration : 12+ MONTHS
This role now 100% Remote
Only EST Based Consultant
JD:
We are seeking an experienced Salesforce Developer with hands-on AWS Connect experience to design, build, and maintain integrated contact center and CRM solutions. This role bridges Salesforce platform development with cloud telephony to deliver seamless customer engagement experiences.
Key Responsibilities
- Design, develop, and deploy custom solutions on the Salesforce platform using Apex, Lightning Web Components (LWC), SOQL, and Flows.
- Build and maintain integrations between Salesforce and Amazon Connect, including CTI/softphone, call routing, IVR, and contact flows.
- Configure Amazon Connect contact flows, Lambda functions, and related AWS services (Lex, S3, DynamoDB, Kinesis as needed).
- Implement and optimize Salesforce Service Cloud Voice or comparable CTI integrations.
- Collaborate with business stakeholders to translate requirements into scalable technical solutions.
- Perform code reviews, unit testing, and ensure adherence to Salesforce best practices and governor limits.
- Troubleshoot and resolve integration and performance issues across the Salesforce–AWS stack.
Required Qualifications
- 5–6 years of Salesforce development experience (Apex, LWC, triggers, integrations).
- Demonstrated hands-on experience with AWS Connect / Amazon Connect.
- Experience with Service Cloud and contact center implementations.
- Strong understanding of REST/SOAP APIs and integration patterns.
- Familiarity with AWS Lambda and core AWS services.
- Salesforce Platform Developer I certification (or equivalent experience).
Preferred Qualifications
- Salesforce Platform Developer II and/or Service Cloud Consultant certifications.
- Experience with Service Cloud Voice.
- Based in or near Atlanta, GA (not a hard requirement)
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