Software Engineer (.NET/C#)

Duration: Long term
Employment Type: Contract

Location: San Jose, CA 

Job Overview

We are seeking a mid-level C#/.NET Engineer with strong application diagnostics and observability experience to improve the visibility, reliability, and actionability of application health. The engineer will focus on rationalizing application logging, improving monitoring and alerting, fixing issues that generate noisy or misleading errors, and building dashboards and automated incident workflows.

Key Responsibilities

• Review and rationalize existing application logs to distinguish meaningful application failures from expected client, configuration, and operational errors.
• Identify and fix application bugs contributing to excessive or misleading error logs.
• Develop actionable application health signals, dashboards, alerts, and monitoring.
• Implement anomaly detection and proactive monitoring to identify issues before they impact customers.
• Improve error handling, logging, and diagnostic capabilities across C#/.NET and  applications.
• Build, test, and deploy application fixes and observability enhancements.
• Automate alert workflows to create incidents in xMatters.
• Work closely with engineering and operations teams to reduce reliance on tribal knowledge when diagnosing application issues.
• Analyze recurring production issues and improve monitoring coverage to prevent repeat incidents.

Required Qualifications

• 3–5 years of professional experience in software engineering.
• Strong hands-on experience with C# and .NET Framework.
• Strong experience with  application development.
• Experience troubleshooting and diagnosing production application issues.
• Experience with application logging, monitoring, alerting, and observability.
• Experience developing dashboards and actionable operational metrics.
• Working knowledge of JavaScript for front-end/application UI work.
• Experience with the software development lifecycle including build, test, deployment, and production support.
• Strong problem-solving and debugging skills.