Full timeOther

Field Ops Transformation & Automation Leader

Singtel GroupSydney, Sydney🇦🇺Australia

Quick overview

SeniorityMid Senior

Employment typeFull Time

Work modeHybrid

LocationSydney, Sydney, Australia

Scheduling

Job description

Optus is seeking a senior leader to drive the Field Operations transformation through digitisation, automation, and advanced planning capabilities. You will shape modern, data driven operating models and lead cross functional teams across Networks, OSS, Digital and Field to deliver integrated solutions.

You will establish a Field Operations Control Tower, optimise demand management, scheduling, and workforce utilisation, and strengthen resilience, fault response, and customer outcomes through