Sr. EUC Engineer

Job Role: Sr. EUC Engineer

Location: San Jose, CA

Job Description:

Must Have Technical/Functional Skills

• End User Computing (EUC) Lead / Manager
• End User Computing, Workplace Engineering, or Infrastructure Architecture
• Strong expertise in:

o Endpoint management (Intune, SCCM, JAMF)

o VDI/DaaS platforms (Azure Virtual Desktop, Citrix, VMware Horizon)

o Identity integration (Azure AD / Entra ID)

• Proven experience leading enterprise-scale EUC transformation programs

Roles & Responsibilities

• Define and own the enterprise EUC architecture roadmap spanning endpoint management, virtual desktops, mobility, collaboration, and digital experience.
• Lead modernization initiatives across Windows, macOS, mobile platforms, and virtual desktop environments (VDI/DaaS).
• Establish architecture principles for secure, scalable, and user-centric workplace computing aligned with enterprise IT strategy.
• Drive alignment with Identity, Security, Network, and Cloud architectures to ensure cohesive end-to-end user experience.

Modern Workplace Transformation

• Lead transformation programs such as:

o Device lifecycle modernization (Autopilot / zero-touch provisioning)

o UEM migration (e.g., SCCM Intune / modern management)

o VDI/DaaS optimization (e.g., Azure Virtual Desktop, Citrix, VMware Horizon)

• Enable hybrid work capabilities with seamless, secure, and high-performance user access from any location.
• Drive digital employee experience (DEX) improvements through analytics, telemetry, and automation.

Platform Engineering & Endpoint Management

• Architect and govern endpoint platforms including:

o Microsoft Intune / Endpoint Manager

o SCCM / Configuration Manager (co-management scenarios)

o Jamf or macOS management platforms

• Define standards for:

o OS builds and patch management

o Application packaging and deployment

o Device compliance and configuration baselines

• Enable automation through PowerShell, Graph API, and orchestration frameworks.

Identity, Security & Compliance Integration

• Partner with security and identity teams to embed:

o Zero Trust principles

o Conditional Access and device posture enforcement

o Endpoint security (Defender, EDR/XDR integration)

• Ensure EUC platforms comply with enterprise security, regulatory, and data protection policies.
• Drive integration with IAM platforms (Azure AD / Entra ID, MFA, SSO).

Application Delivery & User Experience

• Architect application delivery models including:

o Native install, virtualized apps, and cloud-based SaaS delivery

• Optimize application performance and user experience across physical and virtual environments.
• Lead self-service enablement via modern Catalogs and automation.

Operational Excellence & Governance

• Define EUC operating model, governance frameworks, and service standards.
• Establish KPIs for:

o Device health

o User experience

o Patch compliance

o Service performance

• Drive continuous improvement, automation, and cost optimization across EUC services.

Stakeholder Engagement & Leadership

• Partner with Infrastructure, Security, Service Desk, and Business units to align EUC strategy with organizational goals.
• Translate technical architecture into business value and measurable outcomes.
• Mentor engineers and lead design reviews, technical standards, and best practices.
• Communicate risks, dependencies, and roadmap progress to leadership.
• Deep understanding of:

o Modern device management and co-management models

o OS lifecycle management, patching, and compliance

Digital workplace and user experience optimization