Tax Consultant

Position: Tax Consultant

100% Remote

Hiring: Fulltime with Hexaware Technologies

 Job Summary:

Responsible for receiving, analyzing, and resolving notices from US state tax agencies. Acts as primary point of contact between the company and state departments of revenue for all notice-related matters, including assessments, audits, delinquency notices, and information requests. Ensures timely response, accurate research, proper documentation, and escalation when required to minimize risk and financial exposure.

Key Responsibilities:

• Receive and triage incoming state tax notices, logging details in the tax notice tracking system
• Review notice content to determine the type (e.g., audit notification, assessment, penalty, line, missing return) and identify deadlines and required actions
• Research tax issues using state statutes, regulations, agency guidance, and internal tax records
• Prepare and submit responses, protest letters, amended returns, or additional documentation within statutory deadlines
• Coordinate with internal stakeholders (accounts payable, payroll, legal, finance, operations) to gather supporting information and implement corrective actions
• Communicate with state tax agency representatives via phone, email, and written correspondence to resolve open items and negotiate abatement or payment plans when appropriate
• Maintain complete case files and ensure all correspondence, supporting documentation, and case notes are captured in the document management system
• Track outcomes, payments, and appeals; ensure follow-up actions are completed, and risks are mitigated Support audits and examinations by compiling requested documentation and coordinating internal resources
• Provide periodic reporting to tax leadership on notice volumes, resolution timelines, exposures, and status of open matters