Senior Manager, Public Sector

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a ­­­Senior Manager to join our Network team!

Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

ABOUT INPOST

InPost is Europe's leading out-of-home delivery network, and we're growing fast across the UK and Ireland. Our Automated Parcel Machines (APMs) give people a faster and more convenient way to send and collect parcels, right in their local community. Every new locker location extends our coverage and strengthens the density of our network, and public sector land, from high streets and transport hubs to civic buildings and car parks, is one of the biggest opportunities to grow it.

THE ROLE

We're looking for a Senior Manager, Public Sector to lead location acquisition across local authorities and the wider public sector in the UK and Ireland. Your core goal is simple: secure more and better locations, growing our coverage and the density of our APM network in this sector. This is a senior, specialist role for someone who can set a long-term strategy while delivering against yearly goals, work independently and speak with confidence to our Senior Leadership Team.

You'll lead a team of three to four sales and account managers within Network Acquisition, reporting to the Head of Network Partnerships. You'll set the strategy and focus for the team, while staying hands-on in the day-to-day: leading key negotiations, shaping bids and building the relationships that unlock new sites.

You'll also be accountable for the local public sector work that supports acquisition. That means building the local relationships that open doors, owning the narrative with our Public Affairs team so that councils and communities understand the value InPost brings, and delivering community initiatives that build support for new locations.

WHAT YOU'LL DO

• Lead the location acquisition strategy. Build a long-term strategy for the UK and Ireland, deciding which local authorities and public bodies to target and in what order to grow coverage and density. Turn it into yearly site targets and goals, and report progress, risks and emerging local issues to SLT.

• Win new locations. Grow the number of public sector sites through pipeline management, forecasting and winning local authority tenders, concessions and frameworks for lockers.

• Grow density in existing accounts. Oversee account plans for existing partners, expand into further sites and make sure every public sector account is retained, renewed and performing.

• Lead and develop your team. Coach and manage 3–4 sales and account managers, setting clear site and pipeline objectives and building capability.

• Lead local engagement. Track local legislation and relevant changes across the UK and Ireland, build local relationships that enable network growth, and attend or host town halls and local associations.

• Own the narrative to drive growth. Work with Public Affairs to shape the story and key messages that show local partners and communities the value of InPost lockers, building support that accelerates roll-out, and flag early when a local issue could become national.

• Deliver local initiatives. Implement local public sector initiatives and community programmes that support network growth and strengthen local relationships.

WHAT YOU'LL BRING

• A degree, and a proven track record of acquiring sites or winning and growing public sector or local authority business through tenders, concessions, frameworks or partnerships

• Experience building relationships with local government stakeholders and a clear understanding of how local authorities make decisions

• Experience shaping a compelling narrative and engaging communities to build support for new infrastructure or services, working alongside public affairs or communications teams, with the judgement to know when to escalate

• Working knowledge of public procurement in the UK and Ireland, including the UK Procurement Act 2023

• The ability to plan for the long term while delivering yearly goals, balancing strategic priorities with in-year results

• Experience leading and developing a commercial team, and communicating confidently with senior leadership

• A self-sufficient approach: you set direction and deliver without close supervision

• Around 6–10 years of relevant experience

Nice to have

• Experience in logistics, parcel delivery, retail, infrastructure, EV charging, telecoms or other physical-asset roll-outs on public land

• Experience tracking and responding to local or national legislative change

• Experience delivering sponsorship or community partnership programmes

• Existing relationships across local government and public sector bodies

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.