Senior Care Coordinator

Senior Care Coordinator │Full time │Monday-Friday

Salary: £27,000-£35,000 depending on experience

Location: Yeovil

We’re proud to be an award-winning home care provider, celebrated as the Best Social Care Company and recognised as a 5-Star Employer for the past three years.

If you're an experienced care professional with ambition and drive, we'd love to hear from you. Join us and develop your career through a range of opportunities across our three Somerset sites.

What We Offer You:

• Holiday pay, pension scheme and wellbeing support scheme
• Free PPE and full induction training
• Ongoing learning, NVQ/QCF qualifications and clear progression routes
• Refer a Friend Scheme
• Access exclusive employee discounts with a wide range of UK retailers, including discounted gym memberships, family days out, MOTs, servicing and more
• Build strong connections through our regular Care Professional coffee mornings
• Stay informed and engaged with our monthly company newsletter
• Take advantage of convenient on-site free parking

We're looking for a passionate and organised Senior Care Coordinator to join our growing domiciliary care team with clear career progression to Deputy Manager/Registered Manager. This is an exciting opportunity to play a key role in delivering outstanding care, supporting our care teams, and helping us make a real difference in the lives of people within our community.

You'll work closely with the Registered Manager to ensure the safe, effective, and compliant delivery of care services while leading and supporting our dedicated team of Care Professionals.

Key Tasks

• Contribute to branch growth by converting care enquiries into new care packages, promoting our domiciliary and live-in care services, conducting assessments, and supporting families through the care journey from initial enquiry to service commencement.
• Supporting the day-to-day management of our domiciliary care service.
• Conducting care assessments, reviews, and risk assessments.
• Ensuring care plans remain accurate and person-centred.
• Monitoring service quality and compliance with CQC regulations.
• Supervising, mentoring, and supporting care staff.
• Assisting with recruitment, onboarding, and training activities.
• Handling client and staff queries professionally and effectively.
• Covering on-call duties on a rota basis where required.
• Managing and coordinating care staff rotas to ensure efficient service delivery when Scheduling support is needed.
• Reporting to the Registered Manager with business growth and service development.

Ideal Candidate

Essential:

• Previous experience within domiciliary/home care.
• Experience as a Care Coordinator, Senior Care Coordinator, Team Leader, or Deputy Care Manager.
• Good understanding of CQC regulations and care standards.
• Promote and sell our domiciliary and live-in care services to prospective clients, families, healthcare professionals, and local community partners.
• Conduct initial consultations and assessments, supporting clients from enquiry through to service commencement.
• Build and maintain strong relationships with referral sources to generate new business opportunities.
• Strong planning and scheduling skills.
• Excellent IT and administration skills.
• A valid Category B driving license is a genuine occupational requirement for this role due to the need to travel between remote sites where public transport is unavailable.
• Willing to complete an Enhanced DBS

Desirable:

• NVQ/QCF Level 3 in Health & Social Care.
• Working towards or holding Level 5 Leadership and Management qualification.
• Experience supporting branch growth and development.

What happens next?

• As soon as you apply, one of our friendly recruitment team will be in touch with you within 24-48 hours
• We will arrange an interview with you
• If you’re successful, you can be working with us ASAP

Congratulations! You’ll then be part of our fantastic care team here at Home Instead

Apply now to start your care journey with us