Specialist, Crane Service

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

One of Konecranes core competitive advantages is its highly skilled, motivated and engaged employees.

We are now looking for Field Service Engineer who is passionate about working in Field Services role. In this role, you will be responsible for the services and maintenance at site location.

Your key role:

• Work assignments are planned by the branch (service planner or maintenance planner) and assigned to the field operative.
• The field operative accepts work packages and enters work against the SR/WP.
• The field operative cannot create new service requests (except through “do work”).
• Record faults/exceptions using Risk & Recommendation method,
• Estimate labor hours and parts cost for repairs.
• Perform Safety Review and Visit Review and record next steps.
• Consult with our customers to permit informed buying decisions based on recommendations made.

Qualification and Experience: B.E(Electrical)

Number of years of experience: 7-8 years

Competencies and skills we expect for this role:

• CRM Siebel
• Field Service Siebel
• Customer focused
• Advance Crane Technical knowledge
• Awareness of ISO 14001 & 45001 Standards

What we offer you:

In return, we can offer you exciting and challenging Field Service Engineer position in Industrial Services North India team and with us, you will create value added services and connecting our customers as per our Lifting People Strategy.

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.