Account Manager Services Sales

Job Description
Description:
For more than 30 years, TriCore has partnered with leading food, beverage, and life science manufacturers to solve complex challenges through automation, engineering, and technology. Our team combines deep technical expertise with a practical, customer-focused approach to deliver solutions that help clients operate more efficiently, safely, and intelligently. At TriCore, you’ll join a team of problem-solvers, innovators, and industry experts who work together to deliver meaningful results for our customers.

If you’re looking for a place where your ideas are valued, your growth is supported, and your work truly matters, we’d love to meet you. The Account Manager owns growth and retention within assigned accounts through building strong relationships with existing and prospective customers, understanding each customer’s business needs, and taking a consultative approach to developing effective sales strategies.

This role is responsible for developing and executing account plans, expanding customer engagement, identifying new opportunities, and partnering with internal teams to deliver solutions that create value for the customer and profitable growth for TriCore. Success in this role is measured by account growth, customer retention, relationship quality, pipeline development, customer satisfaction, and conversion of opportunities into profitable business. Build and maintain strong, consultative relationships with existing and prospective customers.

Develop a deep understanding of each customer’s business, operational priorities, budgets, planning cycles, and growth opportunities. Create and execute account plans and sales strategies that strengthen relationships, expand engagement, and grow revenue. Identify, qualify, and advance sales opportunities within existing and prospective accounts. Lead customer discovery conversations to understand business challenges, priorities, timelines, and decision factors. Own the sales process for assigned opportunities, including follow-up, next-step planning, and driving opportunities to close.

Engage internal technical and operational resources to support solution development, scoping, quoting, and customer recommendations. Apply an understanding of process systems, including mixing, batching, blending, CIP, and P&IDs, to support solution development and proposal accuracy. Present TriCore’s capabilities and recommend solutions that align customer needs with TriCore’s value proposition. Maintain accurate customer, account, and opportunity information in Customer Center and other sales systems. Partner with internal teams to support a smooth handoff from sales to execution.

Share customer insights, market trends, opportunity learnings, and best practices to strengthen sales effectiveness.
4+ years of sales or account management experience, with a strong foundation in relationship-based selling.
~ Inside sales, outside sales, or account management experience in a technical or industrial business.
~ Experience using a CRM tool to manage customer, account, and opportunity information.
~ Ability to quickly learn new industries, business models, and customer environments.
~ Strong consultative selling, discovery, listening, and relationship-building skills.
~ Ability to develop account strategies and advance opportunities through a structured sales process.
~ Strong organizational and time management skills, with the ability to manage multiple accounts, priorities, and follow-up activities.
~ Ability to travel to customer and prospective customer sites approximately 40% of the time, including visits to manufacturing, production, or industrial environments.
~ Bachelor’s degree preferred.

Experience working with customers in manufacturing or industrial environments. Exposure to food, dairy, or beverage processing environments. Exposure to automation, controls, or industrial networking. There is a 2-3 day in-office requirement located in Orange, CA. TriCore offers a comprehensive benefits package that includes medical, dental, vision, and retirement benefits, as well as opportunities for professional growth and development. Employment decisions are made without regard to any characteristic protected by applicable federal, state, or local law.

Nothing in this job description, offer letter, or any other Company communication creates an employment contract, express or implied, or guarantees employment for any specific period of time.