Quick Overview
Seniority
Mid Senior
Work mode
Remote
Location
United States
Posted
19 hours ago
AWSSplunkTCP/IPAnsibleBashDNSDatadogGitLab CIGoogle CloudGrafanaKubernetesPrometheusPythonTerraform
Job Description
Role : Cloud Operations Lead
Location : Remote
Experience: 7–10 Years
Key Responsibilities
Location : Remote
Experience: 7–10 Years
Key Responsibilities
- Act as the primary technical escalation point for infrastructure, network, database, and cloud-related production issues.
- Troubleshoot Google Cloud Platform/AWS, Kubernetes, application deployments, and infrastructure issues.
- Troubleshoot Argo CD synchronization, GitOps deployment failures, and application rollouts.
- Support and troubleshoot GitLab CI/CD pipelines.
- Perform real-time analysis using logs, metrics, monitoring, and observability tools.
- Lead Major Incident Management (MIM) and act as an Incident Commander during critical outages.
- Coordinate technical teams to drive rapid resolution and minimize MTTR.
- Conduct RCA and Post-Incident Reviews (PIRs) and implement corrective actions.
- Manage on-call rotations, escalation procedures, and production support.
- Monitor and maintain SLA, SLO, and OLA commitments.
- Support Change Management, Release Management, Event Management, and Capacity Planning.
- Automate repetitive operational tasks using Python, Bash, Terraform, or Ansible.
- Troubleshoot complex distributed and multi-tier environments.
- Lead and mentor cloud operations, DevOps, or SRE team members.
- Work with cloud providers and vendors to resolve technical issues.
- Identify and address cloud security and infrastructure risks.
- 7–10 years of Cloud Operations / DevOps / SRE / Infrastructure experience.
- Strong hands-on experience with Google Cloud Platform.
- Experience with AWS is preferred.
- Strong Kubernetes experience, including GKE/EKS.
- Expert hands-on experience with Argo CD and GitOps.
- Strong experience with GitLab CI/CD.
- Good knowledge of Linux administration and cloud networking.
- Experience with TCP/IP, DNS, VPN, firewalls, VPCs, routing, and load balancers.
- Database administration and performance troubleshooting experience.
- Experience with Terraform and/or Ansible.
- Scripting experience with Python and/or Bash.
- Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, Splunk, CloudWatch, or Google Cloud Monitoring.
- Strong understanding of cloud IAM and security best practices.
- Experience with Incident Management, RCA, ITSM, and production support.
- Strong troubleshooting and communication skills.
- Willingness to participate in an on-call rotation.
- 3+ years of ex
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