Mandarin speaking Consumer Product Manager

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Ref: 23363

Job Title: Mandarin speaking Consumer Product Manager (Smart Home) - Reading

The Skills You'll Need: Mandarin, Product Management, Technical Product, Smart Home

Your New Salary: up to £70k

Office based

Perm

Start: ASAP

Mandarin speaking Consumer Product Manager - What You'll be Doing:

1. Market & User Insight

• Conduct structured analysis of UK market trends, customer feedback, and competitor products (e.g. Ring, Eufy, Blink)
• Analyse user reviews, return reasons, and channel feedback to identify key product issues and opportunities
• Identify high-impact user pain points across installation, usability, and product experience

2. Product Requirement & Recommendation

• Translate market insights into clear, structured product requirements and improvement proposals
• Define problems in a way that is actionable for HQ Product and R&D teams
• Provide prioritised recommendations based on user impact and business relevance

3. Product Testing & Validation

• Perform hands-on testing of products (Key: Video Doorbell & Camera)
• Build real usage scenarios to evaluate installation, connectivity, performance, and user experience
• Identify product gaps and validate improvement opportunities with evidence

4. Cross-Team Collaboration (HQ Support)

• Work closely with HQ Product, R&D, and Testing teams to provide clear input and supporting materials
• Prepare structured documentation and analysis to support decision-making
• Follow up on product improvement items and assist in validation of solutions

Mandarin speaking Consumer Product Manager - The Skills You'll Need to Succeed:

• Experience in Product Management, Technical Product, or Smart Home / Consumer Electronics
• Experience with IoT / Smart Home / Camera / Networking products is highly preferred
• You have successfully completed your studies in computer science, electrical engineering, communications technology or a comparable focus.
• Familiar with the technology and market trends of smart home products and Internet products.
• Excellent communication, collaboration and project management skills, able to promote cross-departmental teamwork to achieve goals.
• Analytical thinking as well as excellent communication skills to troubleshoot problems effectively.
• You are self-motivated, detail-oriented, and responsible.
• Excellent English and Mandarin both spoken and written skills

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