Site Reliability Engineer

Job Description

Must Have Technical/Functional Skills

8+ years of SRE, DevOps, or production operations experience supporting large-scale cloud

services (strong preference for Azure).

Deep hands-on experience with Terraform and ARM templates for infrastructure automation and

lifecycle management.

Demonstrated expertise in monitoring and observability with Azure Monitor and Log Analytics.

Proficiency in Kusto Query Language (KQL) for querying Log Analytics/Azure Monitor and building

alerts/dashboards.

Proven experience with application performance monitoring using AppDynamics.

Strong background in centralized logging, search, and incident investigation using Splunk.

Experience integrating Coverity SAST and Invicti DAST (or equivalent SAST/DAST) into CI/CD

pipelines and managing remediation workflows.

Proficient scripting and automation skills (PowerShell, Bash, or Python) and strong experience

building and operating CI/CD pipelines.

Excellent incident management, RCA facilitation, runbook creation, and mentoring skills;

comfortable in on-call rotations and leading postmortems.

Roles & Responsibilities

Analyze and troubleshoot complex issues in production environments; document findings and

resolutions in the knowledge base.

Triage, respond to, and resolve incidents and support tickets; escalate and collaborate with other

teams as needed.

Conduct root cause analysis for service-impacting and recurring issues; follow an automation-first

approach to detect and remediate problems.

Implement permanent fixes and improvements in collaboration with development and QA teams.

Design, build, and maintain scalable, reliable, and high-performance systems and environments in

Azure.

Design and implement CI/CD pipelines and automated deployment processes for applications and

infrastructure.

Develop reusable, versioned infrastructure and platform code to automate provisioning and

deployments (Infrastructure as Code).

Design, implement, and operate observability: monitoring, logging, tracing, and alerting solutions

to measure application and platform health.

Proactively identify potential issues and implement preventive measures and capacity planning.

Maintain and update technical documentation, runbooks, troubleshooting guides, and knowledge

base articles to improve team effectiveness.

Participate in on-call rotations and provide timely responses to urgent support requests to meet

agreed SLAs.

Work closely with cross-functional teams (development, QA, DevOps, security, product) to ensure

seamless application performance and delivery.

Contribute to team learning by sharing expertise, creating runbooks, and improving operational

processes.

Implement and maintain cybersecurity controls: continuous vulnerability assessment, risk

management, patching, and incident response readiness.

Generic Managerial Skills

Lead and mentor SRE teams, setting priorities, conducting performance reviews, and developing

career paths.

Coordinate incident response and stakeholder communication, driving blameless postmortems

and fast, data-driven recovery.

Align reliability initiatives with business goals through SLO/SLA management, capacity planning,

and budget oversight.

Define and improve operational processes, tooling choices, and vendor relationships to reduce toil

and increase platform resilience.