Haystack
← Back to Jobs
Contract
Technology
ES

Senior Desktop Support

EsselMenlo Park, California🇺🇸United StatesPosted 16 Nov 2023

Why This Role Stands Out

This on-site Senior Desktop Support role at Essel offers a fantastic opportunity to expand your technical expertise by managing diverse end-user technology projects and contributing to a knowledge base. If you excel at complex troubleshooting, possess strong customer service skills, and are eager to advance your career in a reputable company, you'll thrive here. Apply now to join a dynamic team and make a significant impact!

Quick Overview

Work Type
On Site
Schedule
Contract

Job Description

Start your career with Essel! We are looking for a Senior Desktop Support to support one of our clients in Menlo park or San Francisco area. Do you have what it takes to take the next step?

  • Job description:
  • Update and maintain technology knowledgebase with customer facing and internal troubleshooting documentation
  • Perform remote and on-site troubleshooting through efficient troubleshooting methodology
  • Test and deploy hardware and software solutions as part of new deployments, break-fix issues and move-add-change
  • Manage end-user technology projects, such as migrations, deployments and introduce new technology solutions

  • Interpersonal and customer facing skills
  • Proven experience as a Senior Desktop Support/ IT Technician
  • Trouble shooting complex technical problems • Proven excellence in customer service, interpersonal and customer-facing skills
  • Troubleshooting with all different types issues
  • Experience with VDI, Microsoft, windows 10, virtual desktops, imaging workstations, deploying and troubleshooting break/fix hardware and peripherals

Similar jobs

Apply now