Quick overview
Job description
Under the supervision of the Phlebotomy Supervisor, the Phlebotomist ensures accurate specimen collection, labeling, and handling. They maintain a clean environment, support patient comfort and safety, and help educate and reassure patients during procedures.
- Specimen Collection: Accurately interprets provider test orders and follows approved standard operating procedures for all specimen collections.
- Specimen Accessioning: Accurately uses the HIS and LIS for patient registration and test order entry.
- Specimen Processing:
- Evaluates provider test orders and collects specimens for acceptability and determines rejections according to established guidelines.
- Accurately labels aliquot samples as required.
- Recognizes and corrects defects before they are passed on to the next step of the process.
- Computer: Demonstrates knowledge and proficiency in the use of the HIS and LIS software systems in all job-related functions.
- Team Member Training: Assists with training of team members and students.
- Patient Experience/Customer Service: Models compassionate, patient-centered care by ensuring comfort during specimen collection, addressing concerns with empathy, and maintaining a professional, respectful demeanor to enhance the overall patient experience. Communicates effectively through the adherence of the PRIDE (Purpose, Respect, Innovation, Diversity & Inclusion, Extraordinary Care) values. Adheres to the AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) model.
- Safety Practices: Demonstrates knowledge of and practices department safety procedures in accordance with policies and regulatory agencies.
- Technical Equipment Operation: Operates and maintains all technical equipment according to approved standard operating procedures.
- Inventory Management: Maintains quantities and reviews expiration dates of all supplies.
Qualifications
- High School Diploma or equivalent required
- Certification from an accredited phlebotomy training program preferred
- Foreign education credentials require US equivalency documentation by an AHS approved agency.
- Minimum two (2) years previous job experience as a phlebotomist preferred
- ASCP, NHA, NPA approved certification in Phlebotomy or defined equivalent preferred
Work Environment:
- Organized: Maintains a structured approach to tasks and keeps workspaces orderly.
- Detail-oriented: Ensures accuracy and consistency in daily responsibilities.
- Physically capable: Able to perform job duties that require physical effort.
- Effective communicator: Communicates clearly and professionally with team members and other departments.
- Problem-solver: Demonstrated ability to independently identify and analyze problems, develop clear and concise solutions, and complete projects efficiently.
- Adaptable: Adjusts effectively to shifting priorities and workplace needs
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