Inside Sales Representative - E-Commerce

Inside Sales Representative – E-Commerce (In-Office, Phone-Based Sales) Location:
In-Office – Manalapan, New Jersey
Full-Time, In-Office
25.00 per hour + Commission (based on experience and performance)
The Heartland Roadshow is a growing e-commerce company focused on delivering a high-quality customer experience through online sales and direct customer engagement. We are expanding our inside sales team to support customer inquiries, follow up on leads, and drive conversions through phone-based selling in a fast-paced e-commerce environment.

This is a great opportunity for someone who enjoys sales, thrives in a performance-driven role, and wants to be part of a growing and exciting business. The Inside Sales Representative – E-Commerce is responsible for driving revenue by following up with online customers, handling inbound and outbound calls, and guiding customers through the purchasing process. This role focuses on phone-based sales, customer engagement, and converting interest into completed orders.

Follow up with online customer inquiries and sales leads
Conduct inbound and outbound phone sales conversations
Recommend products based on customer needs and interests
Close sales and support customers through the purchasing process
Maintain accurate records of customer interactions and follow-ups
Work closely with the e-commerce team to improve conversion rates
Assist with general sales and customer engagement initiatives
Experience in sales, retail, customer service, or call center roles
Strong communication and phone skills
Ability to build rapport quickly and close sales
Comfortable working in a performance-based environment
Inside sales or phone-based selling experience
E-commerce, retail, or online sales experience
Experience using CRM or customer tracking systems
Strong sales instincts and ability to influence purchasing decisions
Confident and professional phone presence
Benefits (Full-Time Employees)
~ Medical, Dental, Vision Insurance
~Employer-Paid Life Insurance
~ Short-Term Disability
~ Paid Holidays
~ Training and growth opportunities
A 30-day review will be conducted to assess performance, role fit, and future opportunities based on individual performance and business needs.

Employment Type

Full-Time, In-Office
Compensation Structure:
Hourly + Commission
If you need assistance or accommodation during the application process, please contact our Human Resources team.