Client Service Associate

At Beloform Craft, we specialize in creating refined brand experiences through thoughtfully designed trade shows and professional event presence. Our work reflects precision, creativity, and a strong commitment to excellence. We believe that every interaction at an event is an opportunity to represent a brand with confidence, clarity, and professionalism.

As we continue to grow, we are looking for motivated individuals who take pride in their presentation, communication, and teamwork to join us at the forefront of our trade show operations.

We are seeking a Client Service Associate to join our growing team in Charlotte, NC. This role is ideal for a motivated professional who enjoys working with clients, managing communication, and ensuring a seamless service experience. As a key point of contact, you will represent Beloform Craft with clarity, professionalism, and a solutions-oriented mindset.

Responsibilities

• Serve as a primary point of contact for clients, addressing inquiries and requests with professionalism

• Maintain clear and consistent communication to ensure client satisfaction

• Coordinate internally to support client needs and service delivery

• Assist with documentation, scheduling, and follow-up communications

• Build and maintain strong, long-term client relationships

• Support day-to-day client service operations and administrative tasks

• Strong communication and interpersonal skills

• Professional demeanor with a client-focused approach

• Ability to multitask and manage priorities effectively

• Strong organizational and problem-solving skills

• Comfortable working in a team-oriented, fast-paced environment

• Proficiency in basic computer and office tools

• Competitive salary ($50,000 – $54,000 annually)

• Growth opportunities within a developing and supportive company

• Professional and structured work environment

• Ongoing skill development and training

• Stable, full-time position