Receptionist

Receptionist/Telephonist – Sutton Coldfield (March 2027)

We are looking for a bright, enthusiastic, and professional individual to join our team as Receptionist/Telephonist to assist with client service and administration on a part time basis from March 2027.

Hours: Wednesday 1pm to 5:15pm – Thursday 9am to 5:15pm – Friday 9am to 5:15pm

Salary: Dependent on experience

Duties will include, but not limited to:

· Telephone answering as part of a team, distributing calls and taking messages

· Greeting and assisting clients and visitors to the office in a professional and helpful matter

· Obtaining Client ID, scanning and verifying

· Dealing with general enquiries either by telephone or face to face professionally and efficiently

· Taking card payments over the phone or face to face

· Dealing with incoming and outgoing post

· Maintain electronic diaries & meeting room management

· Prepare and deliver the banking

· Ordering stationery and office supplies

· Be responsible for creating a welcoming and friendly reception area

· Be able to apply GDPR regulations

· Other administrative duties to support the departments, such as opening and closing electronic matters on our Case Management System, scanning, ordering archived files

Candidates are required to have:

· A previous background in reception. Experience of legal work is desirable, but not essential

· Educated to GCSE levels 4-9 (A to C or higher equivalent qualifications accepted)

· A positive, professional and approachable demeanour

· Excellent work ethic, be happy and confident talking with a variety of people either face to face or on the telephone

· Good base level of IT skills

· Outstanding communication skills

• Earn up to 12 additional days annual leave each calendar year (target based)
• EAP Scheme
• Monthly fun events with prizes
• Purchase up to 3 days additional annual leave each year
• Cycle to work scheme