Infrastructure Manager

Seeking a highly motivated and seasoned manager to oversee the Mainframe Systems within the Shared Systems Division. This is a leadership role for the Mainframe Systems team and we require an individual to oversee the day-to-day operations of the group. The team is responsible for the IBM mainframe computer system, program products, subsystems and storage. The candidate will manage task assignment, and performance management, setting team and individual goals. The candidate will be expected to provide off- hours coverage for scheduled upgrades and participate, as necessary, in troubleshooting critical production incidents with 24/7 availability.
TEAM OVERSIGHT:

• Ensure that the Mainframe team works together as a team and also within the enterprise to ensure that the systems remain available according to the SLA.
• Provide a leadership role in z/OS administration, performance management, hardware configuration, and implementation of mainframe technologies and DR solution for the agency.
• Oversee the daily operations and ensure that it is monitored and issues are escalated.
• Serve as a lead formatters related to disaster recovery.
• Research and implement strategic solutions related to mainframe systems.

PERFORMANCE, MONITORING, AND CAPACITY PLANNING:

• Analyze performance and capacity data.

Perform daily, monthly and yearly performance and capacity planning for the mainframe systems. PROJECT PLANNING:

• Run projects related to hardware and software upgrades.
• Develop and manage project plans. Lead and mentor the Mainframe team to complete the project according to the timeline for large and small initiatives.

SOFTWARE VERSION MANAGEMENT:

• Keep track of new releases and maintenance of mainframe software.
• Work with the Mainframe team to stay current on all software.

VENDOR MANAGEMENT:

• Work with vendors to build and develop relationships.
• Act as a liaison to software and hardware vendors for capacity planning.

NEW TECHNOLOGIES:

• Stay acquainted with new emerging technologies related to the mainframe.
• Responsible for matching current technology with the need of the agency. Evaluate and implement new technologies as needed.

DOCUMENT MANAGEMENT:

• Write and manage all documentation and procedures related to mainframe systems
• Work with the Operations team to ensure that the proper procedural documents are accurate and current

Minimum Qualification Requirements:

1. A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, complex IT infrastructure engineering; or,
2. Education and/or experience which is equivalent to "1" or"2" above.

Preferred Skills:

• 20+ years of experience working as an infrastructure manager in a large-scale environment.
• Experience with mainframe systems technologies, subsystems, and internals. If the candidate does not have experience with mainframe systems technologies, we will also accept strong experience in AIX/Linux/Unix systems.
• Strong understanding of IBM mainframe z/OS operating system, control, structure, logic, and security. If the candidate does not have experience with the mainframe platform, we will also accept infrastructure management of AlX/Linux/Unix systems with enterprise storage systems.
• Must be self-motivated, able to find answers on his/her own, and experienced in problem determination/analysis/resolution.
• Ability to work well and communicate with other departments, agencies, and technical support staff - including the ability to document and explain problems.
• Ability to complete team projects by coordinating team resources and working with other departments and the data center.
• Ability to plan, manage time according to schedules, and provide status updates required.
• Ability to work with staff to quickly learn new technologies and resolve issues.
• Strong interpersonal skills and ability to work well in a team environment.

• Excellent communications skills (oral and written).

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