Business Analyst

Are you an experienced Business Analyst who thrives on turning complex business needs into practical solutions and driving meaningful change?

We’re looking for an experienced and adaptable Business Analyst to join our Strategic Projects team and play a pivotal role in delivering transformation initiatives across the Frontline Group.

Working across a diverse range of projects, you’ll partner with stakeholders to understand business needs, challenge existing ways of working and translate requirements into effective solutions. You’ll work within an Agile environment, helping to shape priorities, define requirements and ensure new processes, systems and ways of working are successfully delivered and adopted.

With a strategy focused on growth and expansion into new areas, this is an exciting opportunity to influence transformational change across the Group.

What you’ll be doing:

• Act as Proxy Product Owner when required, representing business and user needs in Agile ceremonies.
• Support the Product Owner in shaping product vision, roadmaps and priorities.
• Gather, analyse and translate complex business requirements into epics, user stories and clear acceptance criteria using Azure DevOps.
• Own and maintain a well-defined and prioritised product backlog.
• Facilitate Agile ceremonies including backlog refinement, sprint planning, reviews and demos.
• Define MVPs to test assumptions and deliver incremental business value.
• Collaborate with UX/UI, development and QA teams to ensure solutions meet user and business needs.
• Use process mapping and visual modelling techniques, including process flows and UML, to clarify business processes and system interactions.
• Communicate progress, risks, dependencies and changes effectively with stakeholders.
• Drive continuous improvement in Agile delivery and team collaboration.
• Challenge existing processes and encourage stakeholders to think differently about how change can deliver greater value.
• Support estimation, planning, testing and successful business handover.
• Identify and manage project risks within agreed frameworks.
• Champion and support the successful adoption of business change.

What we're looking for:

• Proven experience as a Business Analyst, ideally working within Agile delivery environments.
• Strong experience eliciting, analysing and translating business requirements into user stories, acceptance criteria and actionable deliverables.
• Practical experience of Agile ways of working, including backlog refinement, sprint planning and prioritisation.
• Experience working with Product Owners, development teams and business stakeholders to deliver change.
• Strong process mapping and business process analysis skills, with the confidence to challenge existing ways of working.
• Experience supporting system, process or wider business transformation initiatives from discovery through to implementation.
• Strong stakeholder management and facilitation skills, with the ability to build relationships and influence at different levels.
• Comfortable working autonomously and managing priorities across multiple projects or workstreams.
• An analytical and curious mindset, with the ability to understand systems, identify opportunities and translate complexity into clear solutions.
• Experience using Azure DevOps, or similar Agile delivery tools, would be advantageous.

Even if you don’t meet every requirement, we’d still love to hear from you. If you’re excited about the role and believe you could be a great fit, we encourage you to apply.

Please note Frontline Group is unable to provide sponsorship for this role.

About us

United by our mission to ‘Make the Complex Simple’, we connect some of the world’s most recognised brands with consumers across retail, media, and premium environments. We’re the UK’s leading magazine distribution business and a leading retail solutions partner across publishing and home entertainment, made up of three business units – Frontline Distribution Solutions, Frontline Retail Solutions, and Gold Key Media.

Through our three business units, we deliver market-leading solutions across publishing, home entertainment, and global brand engagement. From managing the retail journey for iconic titles like Vogue, Grazia, Radio Times and Good Housekeeping, as well as leading children’s brands such as Pokémon, Frozen and Barbie, to working with major publishers, film and music studios, and leading UK retailers including Tesco, Sainsbury’s, Asda, Morrisons and Waitrose, we play a critical role in bringing products to market. Our reach also extends to premium global environments, with brand placements across major travel hubs, four- and five-star hotels, airport lounges, and internationally renowned events – partnering with world-leading hospitality venues to engage high-value audiences.

Whether it’s magazines, collectibles, books, music, film, or global brand campaigns, we combine deep industry expertise, strong partnerships, and innovative execution to deliver commercial success for our clients.

Our Culture

We’re passionate about developing talent and supporting our people grow and thrive.

Our people are at the heart of our success. You’ll be part of a business that celebrates diversity and creates an environment where everyone feels welcomed, valued, and empowered to be their authentic selves.

Guided by our I ACT values – Impact, Ambition, Collaboration, and Trust – you’ll work in a team that encourages innovation, drives sustainable performance, and supports your development, giving you the opportunity to make a real impact within a happy, high-performing and inclusive working environment.

We offer a comprehensive benefits package to support your wellbeing and lifestyle, including:

• 28 days holiday plus bank holidays (pro rata)
• Contributory pension, including life assurance, and income protection
• Informal hybrid working arrangements, combining in-office and remote/home working.
• Additional leave: 2 paid volunteering days per year and family-friendly policy
• Wellbeing support, including our Employee Assistance Programme
• On-site gym and parking at Stuart House, Peterborough
• Reward Gateway scheme – Smart Spending App with access to a range of deals and discounts
• Salary‑sacrifice options including private medical insurance, car scheme, and holiday purchase scheme
• Learning and development opportunities
• Coaching and mentoring available to all colleagues