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Endpoint Support Engineer

Altitude Technology Solutions IncPlano, TX🇺🇸United StatesPosted 2 Sept 2026

Why This Role Stands Out

Advance your career with this hybrid Endpoint Support Engineer role, offering valuable experience with cutting-edge technologies like Workspace ONE and Intune. You'll thrive if you have a strong background in mobile device support and troubleshooting, with opportunities to collaborate across teams and enhance your skills in a reputable company. Apply now to explore this exciting opportunity!

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Plano, TX, United States
Posted
1 week ago
iOSAndroid

Job Description

Urgent Role 

Role: Endpoint Support Engineer

Duration: 6 months +

Location – Reston, VA or Plano, TX (3 days a week Tues through Thursday)

Years of experience: Around 10 years

 

 

Experience supporting, using technology – Omnissa Workspace ONE, Microsoft Intune
Medium level of knowledge and experience with Apple MacOS Support and Troubleshooting
Provide end-user support for mobile devices (iOS, Android) including smartphones, tablets, and mobile applications Monitor system performance, compliance and logging/monitoring
Collaborate with engineering teams to resolve incidents based on log data
Collaborate with security and compliance teams to ensure endpoint protection and policy enforcement
Strong troubleshooting methodology skills
Must be able to document incidents and problem resolutions carefully and accurately
Experience with change management concepts, tools and implementations preferred
Excellent documentation, writing skills
Experience with ServiceNow desired

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