Sales and Project Coordinator

Sales & Project Coordinator

This isn't just a desk-based administration role! Its an interesting opportunity that offers a real mix of customer contact, site visits, project coordination and working closely with the production team to deliver tailored packing solutions for a diverse customer base.

You'll be the main point of contact for customers, understanding their requirements, helping develop suitable packaging solutions, preparing quotations and coordinating projects from initial enquiry through to completion.

You'll need to be comfortable dealing with customers face-to-face, including visiting their premises to understand their requirements. You'll also spend time liaising with the shop floor, so a practical understanding of warehouse, manufacturing or logistics environments would be particularly useful.

What you'll be doing:

• Building and maintaining strong customer relationships.
• Responding to customer enquiries and providing advice on packing solutions.
• Visiting customer sites to assess requirements and discuss projects.
• Preparing quotations for packaging materials, packing and freight services.
• Coordinating customer projects from initial enquiry through to completion.
• Working closely with the production team to ensure orders are prioritised and delivered on time.
• Preparing production paperwork, labels and customer documentation.
• Arranging deliveries, collections and ordering materials.
• Supporting the financial administration of projects, including costings and draft invoices.

What we're looking for:

We're interested in someone who brings a good combination of customer service, practical experience and commercial awareness.

Ideally, you'll have:

• Previous experience in a customer-facing, coordination or commercially focused role.
• Excellent communication skills and the confidence to deal with customers at all levels.
• A professional, well-presented and personable approach.
• Strong organisational skills and the ability to manage several projects simultaneously.
• Good attention to detail and confidence using Microsoft Office.
• A practical understanding of warehouse, manufacturing, engineering, packing or logistics environments.

Experience in any of the following would be particularly advantageous:

• Technical drawings or CAD.
• Warehouse operations or production environments.
• Export packing or specialist packaging.
• Freight, transport or logistics.
• Military or defence packing.
• Estimating, project coordination or production planning.

You don't need to have experience in every area. Equally, the ability to learn, think on your feet and get to grips with technical information is important.

A full UK driving licence and access to your own transport are essential, as you'll need to visit customer premises when required.

What's on offer?

• A varied role with plenty of responsibility.
• Full training and support to gain recognised industry qualifications.
• Exposure to commercial, export and defence projects.
• The opportunity to develop specialist technical knowledge, including export regulations and military packaging specifications.
• A supportive working environment within an established specialist business.
• Opportunities for longer-term development and progression.

The person:

We're looking for someone bright, switched on and naturally good with people. Someone who takes pride in how they present themselves, communicates confidently and isn't afraid to get involved.

You'll need initiative, common sense and the ability to move comfortably between a customer meeting, the office and the production floor.

If you're looking for something a little different, where you can combine customer relationships, practical problem-solving and commercial coordination, we'd love to hear from you.