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Full time
Human Resources
MH

Cluster HR Manager

Millennium Hotel and Resorts UKGatwick, England🇬🇧United KingdomPosted 21 Sept 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Gatwick, England, United Kingdom
Posted
2 days ago
Employee EngagementEmployee RelationsOnboardingTalent Acquisition

Job Description

Millennium Hotels and Resorts is looking for a Cluster HR Manager who will play a key role in providing support across the department while managing the day-to-day running of the People department, focusing on employee experience from onboarding, induction, engagement, recruitment & retention, training & development and well-being.

Based at either Copthorne Slough or Copthorne Gatwick, and responsible for both hotels, you will build and maintain trusted relationships with key stakeholders and provide sound, expert advice. This is a perfect position for someone looking for a unique place to work with people who help create life-long memories.

Cluster HR Manager responsibilities:

  • Supporting the Senior Managers with employee relations, health and wellbeing and people policies, providing support and guidance on HR issues, concerns and queries and overseeing ER cases
  • Assist Managers with recruitment needs ensuring the best on boarding experience for new starters
  • Working collaboratively with central HR functions, conducting hotel talent reviews and maintaining robust succession and attraction plans that meet immediate and future workforce demands.
  • Organise and promote employee engagement initiatives throughout your business areas
  • Support in the delivery and coordination of talent acquisition events, attraction initiatives/projects, graduate/intern/apprentice/work-experience placements and external talent acquisition partnerships.
  • To keep up to date with best practice, personal development and legislation
  • Assist in the delivery and communication of new HR initiatives, policy and procedures and participate in regional projects as they arise.
  • Support in the effective communication strategy for employees.
  • Drive the employee lifecycle; recruitment experience, on-boarding journey, performance reviews, development & succession, exit interview support.

The ideal candidate for this position will have the following experience and qualifications:

  • Proven experience in Human Resources management
  • Strong leadership skills with the ability to inspire and develop a high-performing team.
  • Excellent interpersonal and communication skills, with the ability to interact effectively at all levels of the organization.
  • Thorough knowledge of employment laws, regulations, and best practices.
  • Exceptional problem-solving and decision-making abilities.
  • Collaborating with peers across a matrix HR structure

In return we offer:

  • HOD Bonus
  • Travel Allowances - £5,000 p.a.
  • Social Events, Wellbeing and Team Activities
  • Training and development
  • Pension Salary Sacrifice Scheme
  • Career development and salary reviews
  • Interest-free Season Ticket Loan Scheme
  • 1 Volunteer Days per year (fully paid and in addition to your annual leave)
  • Complimentary meals prepared for you by our chefs
  • Length of Service related holiday scheme
  • Discount on Accommodation worldwide and 50% Food and Beverage Outlets
  • Life Assurance
  • Recommend a Friend Scheme

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 140+ hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.

#COPCaterer

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