ServiceNow Program Manager Charleston - SC - South Carolina

ServiceNow Project Manager

Experience: 8 10+ Years

Seeking an experienced ServiceNow Project Manager to lead enterprise ServiceNow implementation and expansion initiatives across multiple concurrent workstreams.

Key Responsibilities:

Lead enterprise ServiceNow implementations and manage multiple workstreams.

Develop project plans, schedules, milestones, dependencies, and deliverables.

Manage risks, issues, scope, assumptions, decisions, and overall project health.

Coordinate business, technical, ServiceNow, implementation partners, and third-party vendors.

Provide executive-level status reporting, briefings, and governance.

Coordinate testing, training, deployment readiness, go-live, and post-production stabilization.

Support Agile, Hybrid, or iterative delivery methodologies.

Maintain project governance, meeting agendas, action items, and knowledge-transfer documentation.

Required Skills:

ServiceNow

ServiceNow ITSM

Project Program Management

Enterprise ServiceNow Implementations

Stakeholder & Vendor Management

Risk, Issue & Schedule Management

Executive Reporting & Governance

Organizational Change Management Training & Adoption

Required Experience:

7+ years enterprise IT project management experience.

5+ years managing ServiceNow implementations or expansion initiatives.

Experience managing complex, multi-workstream technology programs and cross-functional teams.