Quick Overview
Job Description
OTR Group is the franchisee of this Restaurant.
To be considered for this role - please APPLY directly through the Franchisee's career page.
A not to miss opportunity for a customer focused individual who is passionate about food and providing our clients with a remarkable experience.
GYG Mission Statement
GYG will dominate fast casual Mexican dining by always delivering remarkable food and service experiences.
The Role
Reporting to the Restaurant Manager, Shift Leaders are responsible for the ongoing delivery of pleasant and prompt service to customers, and the preparation of menu items according to the procedures and processes outlined by GYG. Shift Leaders are to maintain a complete knowledge of GYG menu items, ingredient and procedures at all times in order to proactively and promptly deliver high quality Mexican products.
To be successful in this role, you should have/be:
- Advanced English skills (if non-native)
- RSA certificate
- Ability to multitask and work in a really fast paced environment
- Basic computer skills and capability of learning Point of Sales and EFTPOS machine operation
- General understanding of Australian currency, payment methods and loyalty cards
- Outgoing and approachable personality
- Patience and eagerness to help customers
- Capability of maintaining a clean, tidy and organised work station
- Willingness to learn and a proactive, enthusiastic personality
- Good communication skills and great ability to work as part of a team
- Self-motivated and “always moving” attitude
Previous experience in customer service or food preparation will be regarded but it is not essential. Having the right attitude is the key!
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