Sales Support Specialist

Job Description
Job Description
Description:
Position Overview
The
Sales
Support Specialist serves as a vital bridge between executive leadership, the internal sales team, and incoming clients. In this hybrid role, you will perform high-level administrative functions and operational tracking while actively supporting sales, drafting quotes, coordinating proposals, and assisting law enforcement, military, and commercial clients.

Key Responsibilities
Administrative Support
Consolidate and prepare daily action summaries, tracking reports, and executive updates. Coordinate logistics for trade shows, client demonstrations, and high-level corporate travel. Maintain complete confidentiality and discretion regarding corporate data, sensitive client files, and executive correspondence. Sales Support
Field, pre-screen, and route incoming sales leads and inbound customer inquiries. Draft, generate, and process official price quotes, product proposals, and preliminary bid documentation.

Maintain client relationships through phone and email communications, ensuring timely follow-up throughout the sales pipeline. Process sales orders and demonstration equipment requests. Operations & Accounting Alignment
Collaborate closely with the accounting team to facilitate order-to-cash workflows, customer billing, and invoice generation. Reconcile customer purchase orders (POs) and finalized contracts against original quotes and proposals. Input and maintain detailed customer data, communication logs, and sales tracking metrics in the company CRM (QuickBooks / internal software).

Track and summarize sales reports.

Requirements

Required Qualifications
Experience:
2–4+ years of combined experience in inside sales support, executive assistance, sales administration, or contract coordination.

Education

Associate degree or Bachelor’s degree preferred (or equivalent combined experience).

Software Skills

Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and hands-on experience with CRM systems and accounting software (such as
QuickBooks
).

Communication

Exceptional verbal and written communication skills suitable for high-stakes client and agency correspondence.

Detail Orientation

High level of accuracy in contract oversight, quote preparation, and tracking complex multi-part system specifications.

Preferred Skills & Experience
Background or familiarity with military, law enforcement, firearms training, or technical simulation products.
Prior experience dealing with government RFPs, price quotes, or bid processes.
Ability to multitask under tight deadlines in a fast-paced manufacturing/technology environment.