Senior Business Systems Analyst

Overview

This is a remote role that may only be hired in the following location(s): North Carolina.

Lead analytic efforts, deliver strategic insight, and act as a technical expert for business systems within the Bank. Perform at the highest level of service complexity in support of system operations, performance, and usage. Develop advanced solutions and specifications to resolve process issues, which may involve elements of testing and development. Serve as a
resource to wider business units or associates, and provide a leadership role for less experienced analysts. Source, compile, and interpret data. Perform data analysis at the most advanced level, effectively communicating and directing analysis output. May handle special projects or direct the analytics efforts of the work group. Determine system requirements and communicate them through the use of specifications, reports, project plans, or other forms of documentation. Determine and resolve complex factors that affect system processes. Ensure compliance through monitoring and analysis. Enable strategic insight into business systems through reports to senior management. Evaluate systems based on data analysis, user input, and extensive testing. Convey patterns, problems, and areas of improvement, and develop process enhancements based on results. Provide expert technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end user experience. Handle escalated and complex support issues. Develop and implement modifications and enhancements. Serve as an analytics resource to wider organization or business units, offering expertise on systems and data output.

Qualifications

Position requires a Bachelor's degree in Finance, Business Administration, or a related field plus six (6) years of experience in the job offered or six (6) years as a Business Analyst, Systems Support, Analytics, Operational Support, or related occupation. Alternatively, employer will accept a Master's degree in Finance, Business Administration, or a related field and four (4) years in the job offered or four (4) years as a Business Analyst, Systems Support, Analytics, Operational Support, or related occupation.

Requires experience handling complex projects in banking and bank treasury areas using different methodologies including Agile and Waterfall. Requires familiarity with project management tools including JIRA and DevOps. Requires in-depth experience with Treasury and Cash Management including bank messaging standards. Requires good understanding of payments and settlement systems in the U.S. including DTCC, FINRA, FRB, and other market infrastructures. Requires experience with Treasury systems including Murex, TriResolve, Acadiasoft, and Quantum. Requires in-depth understanding and experience in developing solutions using EAI platforms for ETL processes and API interfaces This is a remote role that may only be hired in the following location(s): North Carolina.

The base pay for this position is generally between $160,020 to $193,983 per year. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at

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