MQ-9 Flight Simulator Field Service Representative

Job ID: 2616777
Location: Holloman Air Force Base, NM, US
Date Posted: 2026-09-15
Category: Information Technology
Subcategory: Platform Engr
Schedule: Full-Time
Shift: Day Job
Travel: Yes - 10% of the time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: ORA_ON_SITE
Description
SAIC is seeking an MQ-9 Flight Simulator Field Service Representative (FSR) to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Holloman Air Force Base, NM. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a tactical MQ-9 Reaper ER Ground Control Station (GCS) into a flight training simulator. The system enables UAS/RPA operators to conduct simulation training as part of initial qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. In addition to MJAT support, the FSR will provide software, hardware, and systems support for the JSIL Mission Debrief System (JMDS), the MJAT Rehearsal Local Network (MRLn), the MJAT Stand-alone Trainer (MSAT), and future systems within the MJAT family.
JOB DUTIES AND RESPOBNSIBILITIES:

• Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT)
• Provide software and systems support for the MJAT Rehearsal Local Network (MRLn)
• Provide software and systems support for the JSIL Mission Debrief System (JMDS)
• Provide software and systems support for the MJAT Stand-alone Trainer (MSAT)
• Integrate GOTS, COTS, and EOM software and hardware components, and apply knowledge of wired networking and life cycle sustainment
• Deliver on-site technical support, operational training, and assistance in developing training scenarios
• Serve as the JSIL representative to the customer

Qualifications
REQUIRED EDUCATION:

• BS degree and five (5) years of experience; four (4) years of experience accepted in lieu of degree

REQUIRED CLEARANCE:

• Active Secret Clearance

REQUIRED SKILLS:

• Intermediate experience troubleshooting IT systems and hardware to support end-users and maintain system uptime
• Understanding of classified systems handling procedures and ability to work in secure environments
• Ability to work independently and as part of a team in an operational environment
• Ability to read and interpret system diagrams, rack layouts, and cable schematics

DESIRED SKILLS:

• Familiarity with MQ-9 systems, flight simulators, and/or RPA/UAV Ground Control Station (GCS) for mission planning and system troubleshooting
• Experience supporting training systems, simulators, or mission rehearsal environments
• Hands-on experience with Cisco switches and firewalls including configuration, VLANs, routing, and security policies
• Proficiency in configuring and maintaining Network Attached Storage (NAS) and domain services
• Proficiency in Windows, RedHat Linux, and VMware virtualization platforms for server administration and support
• Familiarity with Extron hardware/software for classrooms and conference rooms
• Experience with real-time graphics generation using Unreal Engine for simulation, visualization, and virtual environments
• Knowledge and hands-on experience with Modern Air Combat Environment (MACE) scenario creation software

SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .