Human Resources Manager of Talent and Culture

Job Description
Are you a hospitality professional with experience in Human Resources and have a love for hospitality and genuinely exceeding expectations? Fisher Island Club is looking to hire a full-time Human Resources Manager. All eligible full-time regular employees are also offered great benefits
, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals
.

ABOUT FISHER ISLAND CLUB HOTEL & RESORT
Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina.

Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.

It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. In addition to competitive wages
, we are pleased to offer a variety of excellent benefits and career growth opportunities
. Chief Operating Office/Director of Human Resources
Human Resources
The Talent & Culture Manager is a strategic, people-focused leader responsible for shaping and sustaining a high-performance, service-driven workplace.

This role partners closely with leadership to identify talent needs, enhance employee engagement, and promote diversity, equity, and inclusion across all levels of the organization. By leveraging data-driven insights and best practices, the Manager ensures that talent acquisition, development, and retention strategies align with and support the company’s growth and innovation goals. Ultimately, this position plays a critical role in building a resilient, motivated, and high-performing workforce that thrives in a dynamic environment.

Talent Acquisition & Workforce Planning
Direct and manages the recruitment and selection process for all Club positions. Manages the posting of all positions, conducts interviews, and refers to the hiring department. Develop staffing strategies, including internship programs, employee referral programs, minority recruitment efforts, job fairs, etc. Ensures hiring process for a variety of levels, from hourly to executive-level placements.

Supervises the Human Resources team; Interprets policies & procedures and provides advice to managers and supervisors regarding personnel practices, policy, and employment laws; and recommends policy changes to the VP of Human Resources. Partner with leadership to assess workforce needs and build talent pipelines
Lead initiatives that promote a positive and inclusive workplace culture
Attend staff meetings to keep abreast of current HR related topics. Communicates to VP of HR on employee issues and matters to take proactive measures.

Support employee engagement and retention programs
Manage employee relations and conflict resolution
Maintains an internal workers’ compensation database. Support the Human Resources team with strategic initiatives
Continuously improving HR systems and processes, moving the organization with a forward-thinking approach.

Bachelor’s degree in HR, Business, or related field
~5+ years of HR experience
~ Strong knowledge of employment laws and HR practices
~ HR certification (SHRM or SPHR)
Experience with HRIS and analytics tools
Ability to manage and administer a broad range of tasks, including resolving complaints, counseling managers and employees on the interpretation of policies, procedures, and union agreements. Knowledge of principles and practices of human resources management and supervision.

Extensive knowledge of applicable state and federal employment and labor laws and governmental compliance requirements, knowledge of immigration laws and processes a plus. Extensive knowledge of information technology, including hardware and software applications, is used in the Human Resources function. Office-based work environment
Must be able to work on Saturday, and or holidays.

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.