Web Administrator

Designation

Web Administrator

Department

Information Technology

Location

Mumbai

Reporting to

Director (Marketing)

Key Responsibilities

• Administer, maintain, and manage multiple University websites and web-based systems independently, including uptime, availability, and day-to-day operations.

• Manage DNS for all University domains and subdomains, including zone files, A/CNAME/MX/TXT records, TTL settings, domain renewals, and troubleshooting DNS propagation and resolution issues.

• Evaluate, set up, and manage web hosting environments (on-premise, shared, VPS, dedicated, and cloud hosting), including server provisioning, SSL/TLS certificate installation and renewal, and coordination with hosting/ISP vendors on capacity, uptime SLAs, and migrations.

• Implement and maintain web application and server security: web application firewalls (WAF), SSL/TLS configuration, vulnerability scanning, patch management, malware monitoring, and DDoS mitigation.

• Monitor and tune website response time and server performance using caching, content delivery networks (CDN), load balancing, compression, and server/database tuning; conduct load/stress testing and capacity planning.

• Identify, troubleshoot, and resolve website and application-related issues.

• Administer and configure Content Management Systems (CMS) such as WordPress, Joomla, or Drupal — installation, updates, plugin/theme management, and user access — without requiring custom application development.

• Administer databases such as MySQL and MS SQL Server (MSSQL) that support University websites, including maintenance, backups, and troubleshooting (no application/database development required).

• Install, configure, and administer web/application server software (IIS, Apache, Nginx) supporting University web hosting.

• Define and enforce web system access controls, user/role permissions, and security monitoring policies; conduct periodic security audits and compliance checks in line with University IT policy.

• Perform regular backups and ensure availability and integrity of website and application data.

• Maintain technical documentation, system configurations, access details, backup records, and other relevant documentation.

• Monitor website availability, functionality, security, and overall performance.

• Coordinate with internal stakeholders and external vendors for website-related requirements and enhancements.

• Ensure timely implementation of website updates, modifications, and technical improvements.

• Monitor Google Analytics/Search Console

• Optimize site speed and mobile responsiveness (PageSpeed Insights, GTmetrix, Lighthouse)

• Support technical SEO health — sitemaps, robots.txt, structured data, broken-link checks, redirects

• Recommend improvements from performance data and user feedback

• Provide technical support for web-related issues and ensure minimum downtime.

• Publish, update, archive website content (text, images, documents, video) as requested by stakeholders

• Ensure content follows brand guidelines, WCAG accessibility standards, and SEO best practices

• Work in shifts, including extended hours when required, to ensure uninterrupted web operations.

Educational Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Computer Applications, or a related discipline from a recognized University/Institution.

Professional Certifications

• Certifications such as RHCSA/RHCE (Linux), Microsoft Certified: Windows Server, cloud platform certifications (AWS/Azure/GCP), or equivalent in web/server/cybersecurity will be an added advantage.

Professional Experience

• Minimum 5 years of relevant professional experience in web server administration and infrastructure management (website development experience alone does not meet this requirement).

• Hands-on experience managing DNS records, domain registration/renewal, and troubleshooting DNS/propagation issues.

• Experience evaluating and managing web hosting infrastructure (shared/VPS/dedicated/cloud), SSL/TLS certificates, and hosting vendor relationships.

• Experience implementing web/application security controls: WAF, vulnerability scanning, patch management, and incident response.

• Experience administering web server software (IIS, Apache, Nginx).

• Experience administering, maintaining, and independently managing multiple production websites (development-only experience is not sufficient).

• Experience in system monitoring, performance analysis, performance tuning, and load/stress testing.

• Experience in website security, access control, backup management, and technical documentation.

Skills and Competencies

• Strong hands-on knowledge of DNS management (zone records, propagation, domain administration).

• Strong knowledge of web hosting considerations (shared/VPS/dedicated/cloud hosting, SSL/TLS, vendor SLAs).

• Strong knowledge of web/application security (firewalls, WAF, vulnerability management, patching, DDoS mitigation).

• Knowledge of Windows and Linux OS.

• Knowledge of web server/website response-time monitoring, analysis, and performance tuning (caching, CDN, load balancing).

• Working knowledge of CMS platforms (WordPress, Joomla, Drupal), basic HTML/PHP, and databases (MySQL/MSSQL) is an added advantage, but this is an administration role — not a web development or coding position.