IT Operations Engineer: Own Backlog, Automate, Enable DevOps

Lyrebird Health is seeking an IT Operations Engineer in Melbourne to own the support ticket queue and take full responsibility for our internal IT, from devices to SaaS access provisioning. You will implement runbooks, automate repetitive tasks, and collaborate with Engineering to resolve integration issues that affect enterprise clients.

The role targets someone who thrives on hands-on troubleshooting, thinks in terms of systems and security, and wants visible backlog ownership and rapid