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Engineer III

DCM Infotech LimitedReston, VA🇺🇸United StatesPosted Oct 13, 2026

Why This Role Stands Out

This hybrid Engineer III role at DCM Infotech Limited offers an exciting opportunity to shape impactful reporting and automation solutions, driving data-driven decisions across the organization. You’ll thrive here if you possess strong skills in ServiceNow, Power BI, and automation technologies, and are eager to collaborate with diverse teams while developing your expertise in a dynamic environment. Don't miss out on this chance to grow your career and contribute to a leading tech company!

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Reston, VA, United States
Posted
Yesterday

Job Description

Priority skills:

  • Develop and maintain ServiceNow reports, dashboards, performance analytics, and data extracts to support operational and management reporting.
  • Design and develop Power BI dashboards and executive-level reporting using ServiceNow and other enterprise data sources.
  • Build data models, measures, KPIs, and visualizations that provide actionable insights into operational performance, compliance, service health, and engineering effectiveness.
  • Identify opportunities to use automation, scripting, APIs, and workflow technologies to improve reporting efficiency and accuracy.
  • Automate recurring reporting activities, data collection, validation, distribution, and notification processes.
  • Partner with engineering, operations, security, service management, and leadership teams to define reporting requirements and translate them into measurable KPIs.
  • Experience developing automated reporting solutions using technologies such as Power Automate, PowerShell, Python, or similar automation frameworks

Secondary skills:

  • Experience supporting, using technology – Omnissa Workspace ONE, Microsoft Intune
  • Medium level of knowledge and experience with Apple MacOS Support and Troubleshooting
  • Monitor system performance, compliance and logging/monitoring
  • Collaborate with engineering teams to resolve incidents based on log data
  • Collaborate with security and compliance teams to ensure endpoint protection and policy enforcement
  • Troubleshooting methodology skills
  • Must be able to document incidents and problem resolutions carefully and accurately
  • Experience with change management concepts, tools and implementations preferred

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