Supervisor Inside Sales

Supervisor Inside Sales | Eagle, ID | Hybrid

This employer is a leader in comprehensive site services, dedicated to fostering partnerships that ensure customer project and event success. They are recognized for deep industry expertise, excellence in process management, and a commitment to corporate responsibility. The organization thrives on the dedication and collaboration of its diverse team, valuing continuous improvement, teamwork, and excellence.

The Role

• Lead and direct the Inside Sales team to achieve efficient operations and revenue growth.
• Set individual sales quotas, track performance, and implement corrective actions.
• Provide daily oversight, coaching, and mentorship to inside sales account executives.
• Oversee inbound and outbound sales activities to maximize revenue generation.
• Manage call flow and team workflows to improve efficiency in pipeline management, account retention, and lead conversion.
• Act as an escalation point for customer concerns, ensuring exceptional service.

What You'll Need

• Associate degree in business or a related field, or equivalent experience.
• 3 years of sales experience.
• 2 years of supervisory experience in a call center or inside sales environment.
• Proven ability to build and maintain strong customer relationships for business growth.
• Advanced proficiency in Microsoft Office and CRM platforms (Salesforce experience preferred).
• Strong analytical skills to interpret sales data and adapt strategies.

What's On Offer

• Competitive base salary plus commission potential.
• Comprehensive benefits package including medical, dental, vision, and 401(k) with employer match.
• Opportunities for professional development and continuous improvement.
• A collaborative and supportive team environment.

Apply via Haystack today!