AV Systems Test Engineer

Role: AV Systems Test Engineer

Location: Louisville, KY (Onsite)
Duration: approximately 13 months
Required Skills

·        AV Conferencing Equipment and Room Systems

·        Zoom Desktop Client Management

·        Zoom Phone and VoIP Technologies

·        Zoom Rooms and Room Controllers

·        AV Systems Testing and Validation

Job Summary

We are seeking an experienced AV Systems Test Engineer with strong expertise in Zoom collaboration technologies, Zoom Room Systems, and AV conferencing environments. The contractor will test and validate Zoom platform updates, room system integrations, and collaboration technologies before production deployment. The ideal candidate will identify defects, verify functionality, and ensure a seamless end-user experience.

Key Responsibilities

1. Zoom Platform Testing and Validation

·        Test new releases, updates, patches, and feature enhancements for Zoom Desktop Client, Zoom Rooms, Zoom Room Controllers, Zoom Phone, and related collaboration features.

·        Validate functionality across supported operating systems and device configurations.

·        Perform regression testing to ensure existing features remain functional after updates.

2. Zoom Room Systems and AV Equipment Testing

·        Configure, maintain, and validate Zoom Room environments.

·        Test interoperability between Zoom and conference room AV equipment, including cameras, microphones, speakers, touch controllers, room scheduling displays, and video conferencing appliances.

·        Validate audio, video, content sharing, and room control functionality.

3. Release Readiness and Quality Assurance

·        Develop and execute structured test plans and test cases.

·        Identify, document, and track defects, bugs, and configuration issues.

·        Collaborate with engineering, support, and vendor teams to troubleshoot issues.

·        Provide go/no-go recommendations for production deployment based on test results.

4. User Experience Validation

·        Simulate real-world meeting scenarios and user workflows.

·        Validate meeting scheduling, joining, hosting, breakout rooms, recording, webinars, and phone features.

·        Ensure updates maintain usability and do not negatively affect the end-user experience.

5. Documentation and Reporting

·        Document testing procedures, findings, and recommendations.

·        Prepare release validation reports and communicate risks to stakeholders.

·        Maintain test environments and configuration documentation.

·        Develop knowledge articles and operational runbooks as needed.

Required Experience: 5+ years