Why This Role Stands Out
This hybrid role offers a fantastic opportunity to lead critical incident management for a global leader, honing your problem-solving and leadership skills in a dynamic 24/7 environment. You'll thrive here if you excel at decisive action and collaborative communication, making a significant impact on customer network stability while enjoying valuable flexibility. Apply now to join a respected team and advance your career in telecommunications!
Quick Overview
Job Description
Ericsson GmbH in Sydney, Australia, seeks an experienced Incident Manager to join our Service Line Operations team. This role manages high-severity incidents across customer networks, driving swift recovery while maintaining customer focus.
You will lead emergency management activities, coordinate bridges, engage support teams and own end-to-end incident planning and reporting in a 24x7 shift environment. Strong communication, calm decision-making and structured planning are essential, with
Similar jobs
- AT
Data Migration Manager
NewAdvance Thinking
Melbourne, Victoria🇦🇺Hybrid17 minutes agoSalesforceAgileCRM+2 - UN
Modern Device Management Specialist
NewUnisys
Canberra, Australian Capital Territory🇦🇺Hybrid17 minutes agoExpressTechnical Support - XS
Senior Data Modeller - GCP & BigQuery Expert
NewXPT Software Australia Pty Ltd
Sydney🇦🇺Hybrid49 minutes agoGCPSQLBigQuery+1 - QI
AI Governance COE Leader (Senior Manager)
NewQBE Insurance
Sydney🇦🇺Hybrid49 minutes agoComplianceRisk ManagementStakeholder Management - BC
Senior Analytics Lead - Research Institute (Hybrid)
NewBolton Clarke
Melbourne, Victoria🇦🇺Hybrid49 minutes ago - IN
Principal Consultant
NewInfosys Limited
Devon Hills, Tasmania🇦🇺Hybrid49 minutes agoMicroservicesNode.jsSQL+13