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Empower Consultant (Certified)

W3GlobalWest Point, PA🇺🇸United StatesPosted Sep 16, 2026

Why This Role Stands Out

This Empower Consultant role offers a fantastic opportunity to leverage your expertise within a reputable company, with the flexibility of a hybrid work model. If you thrive on impactful problem-solving and continuous professional development, you'll find this position incredibly rewarding. Don't miss out on this chance to grow your career!

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
West Point, PA, United States
Posted
Yesterday

Job Description

Job Title - Empower Consultant (Certified)

Job Location: West Point, PA or Rahway, NJ (Hybrid, Lab presence required)

Required skills:

Mandatory Waters Empower certified

5+ years supporting Empower 3 platforms in pharmaceutical R&D, including hands-on troubleshooting of instrument and software connection issues.

Proven experience upgrading chromatography data systems in regulated environments (GxP), with strong understanding of CSV, audit trails, access controls, and change control.

Strong knowledge of large-scale CDS environments (500+ users, 750+ instruments) and laboratory workflows; chromatography instrumentation exposure is highly preferred.

Familiarity with LAC/e workstation concepts and client/server connectivity for CDS environments.

Basic troubleshooting skills for Windows-based lab PCs, drivers, services, and network connectivity.

Experience executing test scripts/checklists and documenting results with attention to detail.

Proficiency with Microsoft 365 (Teams, SharePoint, Excel, Word, PowerPoint) for collaboration and documentation.

Demonstrated supervisory experience leading small technical teams or deployment resources.

Validation expertise: creation and execution/oversight of IQ/OQ; contribution to PQ as needed; audit-ready documentation practices.

UAT experience: developing test cases, facilitating test execution, logging defects, verifying fixes, and sign-off coordination.

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