Business Analyst

Must Have Technical/Functional Skills

Requirement 1 - Business Analyst experience with P&C Insurance Domain, Claims Functionality, Guidewire Experience is must for requirement 1

Requirement 2 - Business Analyst experience with P&C Insurance Domain, Claims Functionality

Roles & Responsibilities

• Engage with business stakeholders to gather, document, and validate business requirements.

• Analyze and document current-state and future-state claims processes.

• Translate business requirements into functional specifications, user stories, process flows, and use cases.

• Collaborate with business users, SMEs, developers, QA teams, and vendors throughout the project lifecycle.

• Support Guidewire ClaimCenter implementation, enhancement, integration, and upgrade initiatives.

• Facilitate workshops, requirement gathering sessions, and solution reviews.

• Work closely with testing teams in preparation of test scenarios, test cases, and UAT execution.

• Assist in data mapping, data conversion, and integration requirements involving claims systems.

• Ensure solution alignment with business objectives, regulatory requirements, and industry best practices.

• Support production releases and post-implementation activities.

Required Experience

• 8+ years of Business Analysis experience.

• Minimum 5+ years of experience in P&C Insurance Claims Operations and Systems.

• Strong understanding of: 

o First Notice of Loss (FNOL)

o Claims Intake & Assignment

o Coverage Verification

o Claims Investigation

o Reserves Management

o Payments & Recoveries

o Litigation Management

o Subrogation

o Salvage

o Claim Closure

• Hands-on experience with Guidewire ClaimCenter is mandatory.

• Experience working in Agile/Scrum delivery environments.

• Strong knowledge of claims business processes and insurance workflows.

• Experience creating BRDs, FRDs, user stories, process flows, and acceptance criteria.

Preferred Qualifications

• Guidewire ClaimCenter certification preferred.

• Experience with Guidewire integrations and ecosystem applications.

• Familiarity with PolicyCenter and BillingCenter.

• Exposure to cloud tr ansformation and digital claims modernization initiatives.

• Knowledge of insurance regulatory and compliance requirements.

• Experience with reporting and analytics tools.

Required Skills

• P&C Insurance Domain

• Claims Management

• Guidewire ClaimCenter (Mandatory)

• Requirement Gathering & Analysis

• Business Process Modeling

• Agile/Scrum Methodology

• User Story Creation

• UAT Coordination

• Stakeholder Management

• Excellent Written and Verbal Communication Skills

Education

• Bachelor''s degree in Business, Insurance, Information Systems, Computer Science, or related field.

Nice to Have

• Experience with Guidewire Cloud Platform.

• Exposure to AI-driven claims automation and analytics.

• Experience working with major P&C carriers and insurance transformation programs.

Experience: 8-12 Years

Domain: Property & Casualty Insurance

Mandatory Skill: Guidewire ClaimCenter & Claims Functional Expertise