QA Analyst Test Automation

Role: QA Analyst Test Automation
Location: Waltham, MA
Position Overview

We are seeking an experienced QA Analyst Test Automation (AI-Enabled) for an exciting enterprise technology implementation at a publicly traded technology company specializing in AI-powered security solutions.
The organization is implementing Salesforce Revenue Cloud Advanced and NetSuite ERP, requiring a hands-on QA professional who can leverage AI-powered automation to improve testing efficiency, strengthen application quality, and minimize defects before User Acceptance Testing (UAT).
This role is ideal for a QA professional with strong test automation experience, practical knowledge of AI/LLM tools, and an understanding of financial business processes such as Quote-to-Cash, order management, billing, revenue recognition, and collections.

Key Responsibilities

• Design and own end-to-end automated testing strategies covering Salesforce Revenue Cloud Advanced, middleware integrations, and NetSuite ERP.

• Leverage AI/LLM tools to generate test scenarios from business requirements, develop test scripts, create realistic test data, and analyze test results.

• Build, execute, and maintain automated regression testing suites across Salesforce sprint releases and NetSuite development iterations.

• Validate end-to-end integrations, including data transformations, API transactions, error handling, and record reconciliation across Salesforce, NetSuite, EDI, and logistics platforms.

• Develop and maintain automated test scripts to identify defects before business users begin UAT.

• Track, troubleshoot, and manage defects using Jira while collaborating with developers and implementation partners.

• Prepare comprehensive testing documentation, including traceability matrices, execution results, screenshots, and logs to support SOX compliance and external audits.

• Support business-led UAT by providing test scripts, test data, execution assistance, and defect tracking.

• Participate in mock cutovers, go-live validation, and post-implementation hypercare activities.

Required Qualifications

• 4+ years of overall Quality Assurance experience, including at least 2 years of hands-on enterprise SaaS test automation.

• Experience with automation frameworks such as Provar, Playwright, Selenium, Tricentis, ACCELQ, or similar platforms.

• Practical experience using AI/LLM tools for test case generation, automated scripting, test data creation, or test result analysis.

• Working knowledge of financial business processes, including quotes, orders, invoices, credit memos, revenue, and collections.

• Hands-on API testing experience using REST/SOAP APIs, Postman, or similar tools.

• Ability to read and validate JSON/XML payloads.

• Experience with Jira and test management platforms such as Xray, Zephyr, or equivalent.

• Strong analytical, troubleshooting, documentation, and communication skills.

Preferred Qualifications

• Experience testing Salesforce Revenue Cloud, Salesforce CPQ, and/or NetSuite ERP implementations.

• Knowledge of SOX compliance, IT General Controls (ITGC), and audit-ready testing documentation.

• Scripting experience with JavaScript or Python.

• Exposure to iPaaS integration platforms such as Celigo.

• Experience supporting ERP implementation go-lives, mock cutovers, and hypercare.