In-Home Residential Sales Representative - Water Heating & Treatment
Quick overview
Job description
A.O. Smith is seeking an In-Home Sales Consultant to sell residential water heaters and water treatment solutions directly to homeowners. You will travel to customer homes, assess hot water and water quality needs, present tailored product options, and close sales while delivering a professional, educational experience. Partner with installation and service teams to ensure seamless follow-through. Use a consultative, data-driven approach, maintain accurate CRM records, and meet or exceed sales targets. Join a culture focused on innovation, safety, integrity, and customer satisfaction in a stable global manufacturing leader.
Responsibilities
- Conduct in-home consultations with homeowners to assess hot water and water treatment needs
- Recommend and explain appropriate A.
- O. Smith products and solutions
- Prepare and present pricing, proposals, and financing options
- Close sales and achieve or exceed monthly and quarterly sales targets
- Coordinate with installation and service teams for seamless customer experience
- Maintain accurate records in CRM and manage sales pipeline
- Develop product expertise in water heaters, boilers, and water treatment systems
- Educate customers on energy efficiency, safety, and maintenance
- Manage schedule, territory, and travel to customer homes efficiently
- Represent A.
- O. Smith's brand, safety, and integrity standards in all customer interactions
Required Skills
- Consultative selling
- In-home sales
- CRM software
- Water heater product knowledge
- Water treatment systems knowledge
- Residential needs assessment
- Sales presentation skills
- Territory and time management
- Sales pipeline management
- Basic technical aptitude for mechanical systems
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