Quick Overview
Job Description
We are working with a Marketing Agency seeking an experienced Senior Account Manager to join their team on a 12-month contract. You will manage a portfolio of client accounts, providing strategic advice, leading campaigns and ensuring projects are delivered to a high standard, on time and within budget.
This role would suit an experienced account management professional with strong social media knowledge, excellent client relationship skills and a commercially minded approach.
12-month full-time contract
~Hybrid working with 1-2 days per week in the office
~28 days holiday including bank holidays
Manage a portfolio of client accounts, acting as the senior day-to-day contact and trusted strategic partner
~Develop account, social media and campaign strategies aligned with client marketing and commercial objectives
~Lead client meetings, presentations, strategy sessions and performance reviews
~Translate client objectives into clear briefs, campaigns, content plans and measurable KPIs
~Oversee campaigns and projects from brief through to delivery, ensuring they are delivered on time, within budget and to a high standard
~Work closely with creative, content, production, influencer, paid media and social media teams to ensure effective delivery
~Quality-control strategies, creative work, content, reports and presentations before client delivery
~Monitor campaign performance and use data and insights to make recommendations and optimise activity
~Manage account budgets, scope, timelines and resources, identifying and addressing issues proactively
~Identify opportunities to add value, grow existing accounts and introduce additional services where appropriate
~Provide clear direction and constructive feedback to internal teams while supporting a positive and collaborative working environment
At least 5 years' relevant account management experience within an agency environment
~Strong experience in social media marketing
~Good understanding of wider marketing and how social media supports brand and commercial objectives
~Proven ability to manage multiple client accounts and competing priorities
~Experience managing budgets, scope, timelines and resources
~Strong commercial awareness and understanding of account profitability
~Confident interpreting performance data and using insights to inform decisions
~Genuine interest in social media, marketing, consumer behaviour and current trends
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