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Full timeAdministrative

Assistant Manager - Operations

QuessJaipur🇮🇳India

Why this role stands out

This hybrid Assistant Manager role at Quess offers a fantastic opportunity to hone your leadership and operational skills within a reputable company, empowering you to drive team success. You'll thrive here if you possess strong communication, organizational abilities, and a knack for performance improvement, so consider applying to advance your career!

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationJaipur, India
Microsoft Excel

Job description

Educational Qualifications

· Proven work experience of 2-3 Years as a team leader or supervisor.

· In-depth knowledge of performance metrics.

· Good PC skills, especially advanced MS Excel.

· Degree in Management or training in team leading is a plus.

Skills Required

  • Excellent communication and leadership skills
  • Organizational and time-management skills
  • Decision-making skills
  • Good human relations skills.
  • Ability to execute plans outstandingly.
  • Basic Supervision Skills.
  • Identifying performance gaps and communicating to improvise agents performance.

Responsible For

  • Create an inspiring team environment with an open communication culture
  • Set clear team goals
  • Delegate tasks and set deadlines
  • Oversee day-to-day operation
  • Monitor team performance and report on metrics
  • Motivate team members
  • Discover training needs and provide coaching
  • Listen to team members’ feedback and resolve any issues or conflicts
  • Recognize high performance and reward accomplishments
  • Encourage creativity and risk-taking
  • Suggest and organize team building activities
  • Coordinate with Operations Manager and agents for delivering results. 

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ApplyOr apply on Quess' site