Quick overview
Job description
Join our award-winning team at GoodOaks. A company that values and rewards the caring people who work with us!
At GoodOaks, we’re proud of the professional yet personal care our carers provide. As an award-winning home care company, we strive to be the go to provider of quality care by valuing, developing and rewarding the dedicated individuals who work with us.
We’re looking for a Care Coordinator to join our brilliant team in XX. This crucial role ensures our clients receive exceptional care. The role involves organising schedules based on clients’ requested call times and care professional availability, as well as maintaining effective communication with staff, clients, families and professionals.
This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care throughout XX.
This role is currently 90% service-based; you’ll be expected to cover care calls as required.
What will you do?
Producing weekly rotas and care scheduling to ensure adequate provision of care
Undertaking regular care visits, including being available evenings and weekends when needed
Daily troubleshooting and problem-solving
Managing staff absence, allocating extra calls, and cancelling care calls when necessary
Assisting in the training and induction of new team members
Helping GoodOaks provide a continuous and reliable service
Who are you?
You’re a highly organised and efficient coordinator with a people-focused approach
You’re a strong communicator with all types of people, and able to remain positive
You’re IT-confident, enabling effective scheduling, team contact and work planning
You’re highly reliable and able to foster a strong team ethos and keep morale high
You’re growth-focused, and support the continued development of yourself and the team
You’re dedicated, with high energy levels
You’re willing to undertake a DBS check to work with vulnerable adults
What do we offer?
XX hours per week
XX base salary or hourly/weekly rate range
XX holiday days offered
Mileage covered
Supportive, professional and common-sense management and ongoing support
Paid induction training, and continued training and development offered
Blue Light Card discount scheme
Paid DBS check, if required
Optional extras — choose any of the below to also offer:
Annual vehicle breakdown cover
Long-stay bonus and referral bonus scheme
Employee discount scheme
Paid volunteer days
If you are ambitious, possess a positive attitude, and are eager to advance your career within our rapidly growing business, we would be delighted to hear from you.
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