Quick overview
Job description
At Hilton Grand Vacations, we pride ourselves on crafting unforgettable experiences for our guests. Our Room Attendants play a crucial role in upholding the high standards our guests expect and deserve. With the chance to work in stunning Suites and Lodges, you'll be part of a team that maintains cleanliness ratings between 95-100% every month. Plus, enjoy fantastic benefits, including free Leisure Club Membership and exclusive hotel discounts through our Go Hilton Team Member travel program!
Full Time Room Attendant - 39 hours per week £12.71 per hour
Team Members are expected to work on a rolling rota that includes regular weekend working.
As a Room Attendant, you'll be responsible for delivering an outstanding guest and member experience by ensuring that rooms are maintained to the highest standards. Your specific tasks will include:
- Cleaning guest rooms, bedrooms, living areas, kitchens, and bathrooms
- Changing and replenishing bed linen, towels, and guest amenities following company guidelines
- Managing guest requests promptly and efficiently
- Cleaning public areas as required
- Undertaking regular deep cleaning tasks
- Restocking and maintaining your trolley daily
- Reporting any missing or damaged items to the Housekeeping Supervisor and ensuring they are replaced or repaired
- Ensuring all equipment inside and around guest rooms and work areas is in working condition
- Being environmentally aware and disposing of waste accurately
- Aligning with security policies, fire regulations, and health and safety legislation
- Following lost property procedures
- Assisting in Laundry when needed (training provided)
Benefits include free Leisure Club Membership, Go Hilton Team Member travel program – (hotel discounts for team members, family and friends), BUPA, Perks at Work and ComPsych EAP employee programs.
Staff accommodation - ensuite rooms available. Transport may be available depending on your location.
- Positive attitude
- Good communication skills
- Committed to delivering high levels of cleanliness and customer service
- Be physically fit
- Excellent grooming standards
- Ability to work on their own or in teams
- Flexible and reliable
- Experience in a similar position
Join us and be part of a group that consistently provides a flawless guest experience!
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