Quick overview
Job description
At a Glance
Legrand has an exciting opportunity for a National Account Manager-Direct Market Resellers (DMR) to join the Integrated AV division in Chicago, IL. The National Account Manager-DMR actively manages key accounts by generating new business and fostering account relationships. Will lead, manage and follow sales cycle from beginning to end is essential. At times, work cross functionally to assist with building strong customer relationships. This includes participation in trade shows, lead follow up and strategic account development.
What Will You Do?
- Actively pursue new business to achieve assigned sales target.
- Confer with assigned customers regarding product needs and advise customers on types of products to purchase.
- Maintain accurate and up-to-date customer information in Salesforce.com
- Ability to manage and prioritize opportunities that will deliver assigned sales growth.
- Effectively present account information to executive management team.
- Build and strengthen with key players/decision makers within assigned accounts.
- Drive annual initiatives and strategic activities for assigned account.
- Effectively communicate between internal departments, to manage projects (ie: Product Management, Management, Engineering, Customer Service, etc.)
- Represent Company at trade shows, trade associations, and client meetings to promote products
- Provide reporting to National DMR Account Management
- Assist in resolving customer complaints regarding sales and service
- Confer or consult with department heads to plan advertising services, secure information on products and customer required specifications
- Develop or enhance client presentation materials
- Understand workplace hazards and take steps to proactively prevent and report hazards or injuries in the workplace. Cooperate in Safety Programs, initiatives, and investigations.
- Demonstrate our core values of Customer, People, Integrity, Teamwork, Continuous Learning & Improvement, and Empowerment & Accountability
Essential Knowledge, Skills and Abilities Required:
- Ability to communicate effectively (verbally and written)
- Excellent interpersonal skills
- Proficient in the use of a CRM tool
- Proficient in the use of personal computers, internet and Microsoft Office suite of software including Word, PowerPoint, Excel and Outlook
- Ability to interpret standards, specifications, procedures, drawings, etc.
- Demonstrated ability to be customer focused and responsive to questions and needs
- Motivated self-starter who desires success
- Proven ability to work independently and as part of a team
- Ability to demonstrate flexible and efficient time management and to appropriately prioritize workload based upon organization or department needs
- Must have the ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with company standards, practices and policies
- Ability to multi-task and manage several projects through completion at one time while maintain high attention to detail
- Must possess high degree of professionalism and ability to handle confidential information
Minimum Education and Experience Required:
- Bachelor’s degree or other related technical degree with 3-5 years sales experience or any appropriate combination of education and experience
Special Job Requirements:
- Must be able to provide for a safe home office working environment
- Must be available for extended, varied work hours, and evening hours based on business need
- Must be onsite three days per week at customer Headquarters when not traveling
- Must travel one to two times monthly to customer offices
WORKING CONDITIONS/PHYSICAL DEMANDS
- Ability to lift up to 50 pounds
- General office environment
- Regular shop assembly/distribution center environment
- May require regular ground travel to other company facilities within local metropolitan area
- Long-distance or air travel as needed – minimum 50% travel
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